Madeline Moody
Lake Stevens
Summary
Sales Associate with a proven track record of driving high sales performance during both peak and off-peak hours. Skilled in managing customer complaints effectively while ensuring stock levels are maintained. Recognized for strong teamwork and commitment to honesty and integrity in all interactions.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Spirit Halloween Store
Lake Stevens
08.2024 - 11.2024
- Guided junior staff in daily tasks and project objectives to enhance performance.
- Managed customer service inquiries and complaints efficiently to ensure satisfaction.
- Analyzed sales data to identify trends and adjust strategies for improvement.
- Executed opening, closing, and shift change procedures to uphold operational standards.
Beauty Advisor/Sales Associate
Sally Beauty
Snohomish
02.2024 - 06.2024
- Cultivated positive shopping experiences through effective communication with customers.
- Greeted customers upon store entry, fostering friendly relationships.
- Ensured organization and neatness of displays at all times.
- Maintained comprehensive knowledge of all beauty products available for sale.
Offsite Lead
Bath and Body Works
Marysville
10.2023 - 01.2024
- Managed incoming and outgoing shipments for offsite inventory.
- Stocked and replenished merchandise according to store layouts.
- Assisted customers in locating items and provided product information.
- Resolved customer complaints professionally, ensuring satisfaction.
Sales Associate
Petco
Arlington
03.2022 - 11.2022
- Greeted customers promptly, assessing needs to provide effective assistance.
- Managed animal care, including changing water and food regularly.
- Processed BOPUS orders efficiently to enhance customer experience.
- Executed cleaning, stocking, and organizing tasks within assigned sales area.
Table Game Dealer
Angel of the Winds Casino
Arlington
08.2021 - 01.2022
- Enforced strict social distancing policies during Covid-19 to ensure safety of employees and customers.
- Resolved conflicts efficiently, achieving 100% customer satisfaction.
- Administered payouts for winning bets and collected losing wagers according to game rules.
- Memorized five card games to enhance gameplay accuracy.
- Provided clear answers regarding game rules and casino policies.
- Exchanged paper currency for playing chips to facilitate transactions.
Education
High school diploma -
Everett High School
Everett, WA06.2020
Skills
- Team collaboration
- Organizational skills
- Positive demeanor
- Active listening
- Preparation and readiness
- Cash register operations
- Problem solving
References
- Jessica Moody, Floor Supervisor, (425) 219-2397, Jessicamoody010@gmail.com, Sister
- Josh Moody, Journeyman Plumber, (425) 286-4755, j3moody@gmail.com, Brother in Law
- Hunter Nealy, School Worker, (425) 551-9652, Hunterjnealy8@gmail.com, Friend
- Joseph Sansaver, Journeyman SteamFitter, (425) 870-9121, jsansaver28@gmail.com, Friend
Timeline
Assistant Manager
Spirit Halloween Store
08.2024 - 11.2024
Beauty Advisor/Sales Associate
Sally Beauty
02.2024 - 06.2024
Offsite Lead
Bath and Body Works
10.2023 - 01.2024
Sales Associate
Petco
03.2022 - 11.2022
Table Game Dealer
Angel of the Winds Casino
08.2021 - 01.2022
High school diploma -
Everett High School