Madeline Murphy
Iowa City
Overview
5
5
years of professional experience
Work History
Manager
Oak Lawn Park District
Oak Lawn, Illinois
05.2025 - Current
- Addressed patron concerns, managing facility usage, and ensuring a welcoming environment.
- Communicated effectively with staff, patrons, and other management regarding what we could do to improve the pool and lifeguard performance.
- Trained and mentored new staff in emergency response, CPR, and customer service.
- Monitored pool conditions and water quality, maintaining safe swimming environments.
- Maintained accurate records of chemical levels, incidents, and attendance.
Shadowing
Core Pediatric Physical Therapy
Chicago, IL
05.2026 - 08.2026
- Observed patient care processes to enhance understanding of clinical workflows
- Analyzed shadowing experiences to identify best practices for patient engagement
- Strengthened problem-solving skills while assisting medical professionals in identifying and addressing unique patient needs.
Student Clerk
University of Iowa Hospital and Clinics
Iowa City, IA
01.2025 - 05.2026
- Assisted in managing cash register operations, ensuring accuracy in cash handling.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain a clean and organized work environment.
- Monitored inventory levels and alerted management for restocking needs.
- Processed returns and exchanges, adhering to company policies while prioritizing customer satisfaction.
- Maintained a clean and organized workspace, ensuring smooth operations during peak hours.
- Managed high-volume cash registers, maintaining accuracy and consistency throughout each shift.
Shadowing
JVB PT
Chicago, Illinois
05.2025 - 08.2025
- Observed patient evaluations, treatment planning, and rehabilitation sessions for individuals recovering from injuries, surgeries, or chronic conditions.
- Gained exposure to various therapeutic modalities.
- Observed communication between therapists and patients.
- Developed understanding of patient-centered care.
- Demonstrated professionalism, punctuality, and active engagement in clinical learning.
Head Lifeguard
Oak Lawn Park District
Oak Lawn, Illinois
05.2021 - 08.2024
- Supervised a team of lifeguards, providing guidance and instruction to ensure compliance with safety regulations.
- Maintained cleanliness of the pool deck, locker rooms, and other areas associated with the aquatic facility.
- Watched over swimmers to respond quickly to distress situations.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Used training and medical supplies to examine injured people and administer first aid.
- Participated in weekly training courses to stay up-to-date in water rescue techniques.
Education
Bachelor of Science - Exercise Science
University of Iowa
Iowa City, IA 05-2027
Skills
- First Aid and CPR Certified
- Customer service
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Sales techniques
Timeline
Shadowing
Core Pediatric Physical Therapy
05.2026 - 08.2026
Manager
Oak Lawn Park District
05.2025 - Current
Shadowing
JVB PT
05.2025 - 08.2025
Student Clerk
University of Iowa Hospital and Clinics
01.2025 - 05.2026
Head Lifeguard
Oak Lawn Park District
05.2021 - 08.2024
Bachelor of Science - Exercise Science
University of Iowa