Madeline Simmons
Eros,LA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Salesperson
Trax Motorsports
03.2021 - Current
- Answers phone calls and assists customers with pricing and parts that there are inquiring about.
- Developed relationships with customers for increased loyalty and repeat business.
- Counts all parts and accessories for a monthly inventory.
- Maintains customer accounts.
- Assists in our eBay sales and listings online.
- Lists and packages parts for online sales.
- Unloads and sorts through UPS/FedEx packages.
CNA/ Caregiver
Savannah Grand Assisted Living
08.2020 - 03.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Recorded status and duties completed in logbooks for management.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Education
High School Diploma -
West Ouachita High School
West Monroe, LA05.2018
Skills
- Account Management
- Customer Engagement
- Customer Service
- Active listening
- Product knowledge
- Cash Handling
- Point of Sale Operation
Timeline
Salesperson
Trax Motorsports
03.2021 - Current
CNA/ Caregiver
Savannah Grand Assisted Living
08.2020 - 03.2021
High School Diploma -
West Ouachita High School