Madeline Smith
Goodvibes Coastal Kitchen
Alvin,TX
1
Certification
8
years of professional experience
Reliable bartender with extensive experience in high-paced environments. Skilled in cocktail preparation, customer engagement, and staff training. Committed to enhancing guest satisfaction and driving repeat business through exceptional service.
Work History
Bartender
2 Years 7 Months- Executed cocktail mixing and beverage pouring, ensuring quality and consistency for all guests in the restaurant.
- Took care of all guests needs with excellent customer service with a smile and maintained strong relationships with guests for repeat business and great experiences.
- Handled all monetary transactions quickly and accurately while managing tabs.
- Handled multitasking in a fast paced environment.
- Prepped all produce and garnishes and stocked all beverages during opening shifts.
- Developed innovative seasonal holiday menus to attract and delight customers.
- Trained new bartenders on drink preparation, POS systems, and customer service.
Bartender
3 Years 2 Months- Executed cocktail mixing and beverage pouring, ensuring quality and consistency for all guests in the restaurant.
- Took care of all guests needs with excellent customer service with a smile and maintained strong relationships with guests for repeat business and great experiences.
- Handled all monetary transactions quickly and accurately while managing tabs.
- Handled multitasking in a fast paced environment.
- Prepped all produce and garnishes and stocked all beverages during opening shifts.
- Trained new bartenders on drink preparation, POS systems, and customer service.
- Leveraged promotional campaigns to enhance customer engagement and drive sales.
Server
2 Years 5 Months- Provided exceptional customer service to ensure positive dining experiences and repeat customers.
- Accurately processed orders and managed transactions using POS systems.
- Assisted in training new staff on menu items and service.
- Resolved customer concerns efficiently, enhancing overall satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Cleanliness and hygiene
New hire training
Customer service expertise
Certification
- TABC
- Food Handlers
Timeline
Bartender
Goodvibes Coastal Kitchen
10.2022 - 05.2025Read More
Bartender
Buffalo Wild Wings
07.2019 - 09.2022Read More
Server
IHOP
01.2017 - 06.2019Read More
Patch High School
High School Diploma
Read More