Madeline Stonehouse
Tampa,FL
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
3
3
years of professional experience
Work History
Hostess/Cashier/Server
Mellow Mushroom
02.2022 - Current
- Provided patrons with estimated waiting times during peak service hours.
- Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.
- Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.
- Seated patrons based on guest preferences and seating availability.
- Inspected dishes and utensils for cleanliness.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Youth Gymnastics Coach
Premier Gymnastics
04.2021 - 11.2021
- Utilized various coaching models and techniques to maximize client success.
- Guided about 8-10 students in overcoming challenges and identifying opportunities.
- Boosted team morale with consistent communication and support, fostering positive atmosphere.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
Education
No Degree - Nursing
Pasco-Hernando State College
Wesley Chapel, FL2028
High School Diploma -
Wharton High School
Tampa, FL06.2023
Skills
- Upselling
- Performance Improvement
- Safe Food Handling
- Beverage Preparation
- Food inspection
- Regulatory Compliance
- Cleanliness standards
- Individualized Coaching
- Group Instruction
- Rule Enforcement
- Student Advising
- Cash Register Operation
Timeline
Hostess/Cashier/Server
Mellow Mushroom
02.2022 - Current
Youth Gymnastics Coach
Premier Gymnastics
04.2021 - 11.2021
No Degree - Nursing
Pasco-Hernando State College
High School Diploma -
Wharton High School