Overview
Summary
Work History
Education
Skills
Work Availability
Certification
Timeline
Work Preference
Languages
Portfolio
Software
Open To Work
Hi, I’m

Shannon Simpkins

Murray,Utah
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Shannon Simpkins

Overview

20
years of professional experience
1
Certificate

Summary

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Work History

Original Pancake House

Server/Expo/Cashier and Hostess
01.2025 - Current

Job overview

  • Consistently exceeds sales targets through upselling, promoting daily specials, and recommending upgrades.
  • Handles a 4-6 table section, maintaining high service standards and accurate cash-handling.
  • Facilitates smooth dining operations through effective communication between front of house and back of house, ensuring timely order execution and guest satisfaction.

Texas Roadhouse

Server/Trainer
08.2019 - 09.2024

Job overview

  • Pioneered dynamic solutions during high-volumed periods, optimizing operational flow while maintaining exceptional guest satisfaction standards.
  • Fostered team growth by sharing top performers tips on how to get the numbers expected in all areas monitored by management which helped our location maintain top numbers week after week.
  • Addressed and resolved any interpersonal issues among trainees, promoting a harmonious training environment.

Old Spaghetti Factory

Server/Hostess
01.2013 - 05.2019

Job overview

  • Demonstrated versatility by supporting bar operations, managing guest seating, and delivering exceptional service in a high-volume restaurant environment.
  • Implemented cross-functional service protocols between dining sections, leading to enhanced guest satisfaction and smoother shift transitions.
  • Balanced multiple service priorities including hosting duties, banquet management and bar support while ensuring consistent guest satisfaction.

Education

Salt Lake Community College
Salt Lake City, UT

Some College (No Degree) from Diesel Mechanics

University Overview

  • Graduated with a 3.8 in highschool
  • Food Handlers Permit
  • CPR Certified
  • Winner of an essay contest for West Minster College and got to take t free courses there for winning.

Skills

  • Customer-focused
  • Multitask
  • Build rapport
  • Collaborate
  • Manage large sections
  • Upselling
  • Problem-solving
  • Maintaining positive attitude
  • Ensuring customer satisfaction
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Certification

Food-Handler Permit

Timeline

Server/Expo/Cashier and Hostess

Original Pancake House
01.2025 - Current

Server/Trainer

Texas Roadhouse
08.2019 - 09.2024

Server/Hostess

Old Spaghetti Factory
01.2013 - 05.2019

Salt Lake Community College

Some College (No Degree) from Diesel Mechanics

Work Preference

Work Type

Full TimePart TimeContract WorkGig WorkInternship

Location Preference

RemoteOn-SiteHybrid

Languages

English
Native language
Spanish
Beginner
A1

Portfolio

FEATURED
Featured Picture
Server stats
Featured Picture
Server stats
Featured Picture
Server Stats

Software

I can use a computer very efficiently I know word, excel, power point, email, all sorts of CRMs etc

If I haven't learned whatever software is being used I will learn quickly how to maneuver it

Shannon Simpkins
Want your own profile? Create for free at Resume-Now.com