Madeline Thomson
Tampa,FL
Summary
Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team, and support organizational goals. Experienced in fast-paced environments, and adaptable to last-minute changes. Thrives under pressure, and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Student Engagement Specialist
USF Digital Engagement Center
Tampa, FL
03.2025 - Current
- Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Maintained and recorded customer information in database.
- Demonstrated excellent verbal and written communication skills while interacting with customers over the phone.
- Engaged potential customers using mix of prepared statements and sales expertise.
Crew Member
Dunkin' Brands
Tarpon Springs, FL
05.2023 - Current
- Processed customer orders promptly.
- Worked closely with team to fulfill orders.
- Addressed guests' needs, questions, or concerns to create an optimum experience.
- Operated the drive-thru station efficiently.
- Maintained sanitary conditions in the kitchen area and with equipment.
- Trained new team members on procedures, customer service, and sales techniques.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Followed procedures to prepare products in compliance with set guidelines.
- Gained familiarity with products to offer recommendations.
- Maintained an organized work area to ensure efficient operations.
Crew Member
Dunkin' Brands
Foxborough, MA
11.2021 - 05.2022
- Processed customer orders promptly.
- Worked closely with team to fulfill orders.
- Addressed guests' needs, questions, or concerns to create an optimum experience.
- Operated the drive-thru station efficiently.
- Maintained sanitary conditions in the kitchen area and with equipment.
- Trained new team members on procedures, customer service, and sales techniques.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Followed procedures to prepare products in compliance with set guidelines.
- Gained familiarity with products to offer recommendations.
- Maintained an organized work area to ensure efficient operations.
Babysitter
Neighbors, Friends, Family Etc
Foxborough, MA
08.2018 - 02.2022
- Guided children in organizing toys, washing hands, and sharing.
- Prepared healthy, age-appropriate snacks, and meals.
- Facilitated evening routines by ensuring cleanliness and readiness.
- Maintained hygiene by disinfecting frequently handled objects.
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Ensured organized environment post activities by tidying up toys and play areas.
- Guided children in completing homework assignments across multiple subjects.
- Provided emotional support to soothe upset children.
- Responsibly watched children while parents were out.
- Engaged with children on individual basis to build positive, trusting relationships.
Cashier
Shaw's Supermarket
Mansfield, MA
11.2018 - 03.2019
- Addressed customer needs promptly.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
- I worked a flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in the front lanes.
- Addressed customer needs, and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Arts - Criminology & Psychology
University of South Florida
Tampa, FL05.2026
High School Diploma -
Foxborough High School
Foxborough, MA06.2022
Skills
- Inventory restocking
- Customer service
- Order Management
- Food preparation
- Beverage preparation
- Child supervision
- Light housekeeping
- Dependability
- Strong work ethic
- Bathing and dressing
- Team collaboration
- Effective communication
- Conflict resolution
- Brand awareness
- Organizational skills
- Task prioritization
References
References available upon request.
Timeline
Student Engagement Specialist
USF Digital Engagement Center
03.2025 - Current
Crew Member
Dunkin' Brands
05.2023 - Current
Crew Member
Dunkin' Brands
11.2021 - 05.2022
Cashier
Shaw's Supermarket
11.2018 - 03.2019
Babysitter
Neighbors, Friends, Family Etc
08.2018 - 02.2022
Bachelor of Arts - Criminology & Psychology
University of South Florida
High School Diploma -
Foxborough High School
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