Rachel Burns
Rogers
Summary
Drove engagement and supported operations
across education, customer service, and editorial
sectors. Advised and motivated teams, enhanced
process efficiency, and boosted service quality.
Applied problem-solving skills and fostered
collaborative environments to deliver impactful
results. Holds certifications in CPR and ServSafe
Food Protection Manager.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Student Engagement Specialist
Responsive Education Solutions
Springdale, AR
06.2025 - Current
- Developed and implemented engagement strategies to enhance student participation and retention.
- Analyzed data trends to identify areas for program improvement and student support initiatives.
Teacher - Summer Camp
Discovery STEAM Program
Bentonville, AR
04.2024 - 07.2025
- Facilitated daily activities, fostering teamwork and communication among campers.
- Implemented behavior management strategies to promote a positive camp environment.
Child Nutrition Professional
Responsive Education Solutions (ResponsiveEd)
Springdale, AR
08.2024 - 06.2025
- Collaborated with food service teams to ensure compliance with federal and state nutrition standards.
- Monitored inventory levels, ensuring adequate supply of nutritious foods while minimizing waste.
Private Nanny
The Martin Family
Lowell, AR
09.2022 - 08.2024
- Supervised daily activities, ensuring safety and engagement in stimulating environments.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with household duties such as routine housekeeping tasks and running errands when required.
Shift Leader/Manager
Pizza Hut
Fayetteville, AR
12.2022 - 03.2024
- Implemented inventory management procedures, reducing waste and optimizing stock levels.
- Resolved customer inquiries and complaints, ensuring high satisfaction rates through effective communication.
Barista/Cashier
Comfortable Cup @Mercy Hospital Rogers
Rogers, AR
10.2022 - 12.2022
Accounting Clerk/Accounts Receivable Clerk
Northwest Arkansas Democrat-Gazette
Fayetteville, AR
04.2022 - 07.2022
- Processed invoices and payments accurately to maintain financial records.
- Maintained accounting records utilizing in-house and client systems.
Proofreader
Quad Graphics
Bentonville, AR
01.2022 - 03.2022
- Checked and corrected grammatical and spelling errors in diverse documents.
- Ensured adherence to client style guides and project specifications for consistency.
- Compared assigned tasks to internal and external information databases for accuracy and plagiarism.
Delivery Driver
Chick-fil-A
Rogers, AR
09.2021 - 12.2021
- Delivered orders accurately and efficiently, ensuring customer satisfaction and repeat business.
Substitute Teacher
ESS (Education Support Solutions)
Rogers, AR
09.2021 - 12.2021
- Managed classroom behavior, ensuring a conducive learning environment.
- Developed and implemented lesson plans to meet diverse learning needs.
Content Editor - Newspaper
Central Baptist College
Conway, AR
08.2017 - 05.2021
- Developed the content of printed student newspapers, improving clarity, accuracy, and
adherence to AP and Chicago Manual of Style guidelines. - Led a team of student writers, providing feedback and mentorship.
- Served in many roles before becoming the Content Editor, including Assistant Web Editor,
Features Columnist, cartoonist, and journalist.
Education
Bachelor of Arts - English
Central Baptist College
Conway, AR05.2021
Skills
- Computer proficiency
- Customer service
- Data entry
- Clerical experience
- Multi-line phone systems
- Cash management
- Editing
- Fact checking
- Research
- Google Suite
- Microsoft 360
Certification
- ServSafe, 10/01/23, Present
- Substitute Teaching Certification
- Driver's License
- CPR Certification, 09/01/24, 09/30/26
- First Aid Certification
Personal Information
Authorized To Work: US for any employer
Timeline
Student Engagement Specialist
Responsive Education Solutions
06.2025 - Current
Child Nutrition Professional
Responsive Education Solutions (ResponsiveEd)
08.2024 - 06.2025
Teacher - Summer Camp
Discovery STEAM Program
04.2024 - 07.2025
Shift Leader/Manager
Pizza Hut
12.2022 - 03.2024
Barista/Cashier
Comfortable Cup @Mercy Hospital Rogers
10.2022 - 12.2022
Private Nanny
The Martin Family
09.2022 - 08.2024
Accounting Clerk/Accounts Receivable Clerk
Northwest Arkansas Democrat-Gazette
04.2022 - 07.2022
Proofreader
Quad Graphics
01.2022 - 03.2022
Delivery Driver
Chick-fil-A
09.2021 - 12.2021
Substitute Teacher
ESS (Education Support Solutions)
09.2021 - 12.2021
Content Editor - Newspaper
Central Baptist College
08.2017 - 05.2021
Bachelor of Arts - English
Central Baptist College