Madeline Villalta
Crawfordville,FL
Summary
Dynamic professional with a proven track record at Whole Food Market, excelling in new employee training and compliance requirements. Enhanced team productivity through effective workflows and improved customer satisfaction by addressing inquiries promptly. Skilled in multitasking and organization, with a strong focus on delivering exceptional customer service.
Overview
4
4
years of professional experience
Work History
Team Trainer
Whole Food Market
08.2024 - 05.2026
- Trained new team members in specific job requirements.
- Delivered feedback to team leaders regarding team members performance and training needs.
- Managed incoming calls and directed them to appropriate departments.
- Monitored e-commerce metrics and support shop orders when required to.
- Increased team productivity by implementing efficient workflows and setting clear expectations for team members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Jewelry Sales Associate/ Cashier
TJX Companies
03.2024 - 08.2025
- Maintained organized displays to enhance product visibility and customer engagement.
- processed transactions and returns efficiently.
- Delivered product knowledge to customers.
- Assisted in the training and mentoring of new hires.
Merchandise Associate/ Cashier
TJX Companies
07.2022 - 09.2023
- Restocked shelves, racks, with latest merchandise and changed signage to promote items.
- Completed daily recovery tasks to keep areas clean for maximum productivity.
- Learned roles of other departments to provide coverage.
- Answered customer questions and provided store information.
Education
High School Diploma -
South River High School
Edgewater, MDSkills
- Compliance requirements
- New employee training
- Cross-training skills
- Customer service
- Multitasking and organization
Languages
Spanish
Timeline
Team Trainer
Whole Food Market
08.2024 - 05.2026
Jewelry Sales Associate/ Cashier
TJX Companies
03.2024 - 08.2025
Merchandise Associate/ Cashier
TJX Companies
07.2022 - 09.2023
High School Diploma -
South River High School