Madeline Wood
Carrollton,GA
Summary
Enthusiastic and reliable professional and student taking pride in providing excellent customer service and communicating professionally with guests and colleagues. Skilled in anticipating guest needs, addressing and resolving issues in a timely manner, and balancing effective time management through a workload of school and a demanding work schedule. Maintains focus on tasks at hand and is able to work well under pressure in stressful and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server
Cracker Barrel Old County Store
09.2017 - Current
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Bachelor of Science - Health And Community Wellness- Dietetics
University of West Georgia
Carrollton, GA05.2024
Skills
- Reliable and Responsible
- Team Player
- Professionalism
- Team Leadership
- Food safety practices
- Communication Skills
- Teamwork and Collaboration
- Critical Thinking
- Organization and Time Management
- Networking
- Analytical and Critical Thinking
Timeline
Server
Cracker Barrel Old County Store
09.2017 - Current
Bachelor of Science - Health And Community Wellness- Dietetics
University of West Georgia
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