Madelin Esther Montes De Oca Quezeda
Keystone,SD
Summary
I Am a proactive person, an excellent teammate, organized and responsible. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
5
5
years of professional experience
14
14
years of post-secondary education
1
1
Language
Work History
Specialist-Contact Centers
Dominicana
- Current
- Collaborated with doctors to quickly inform patients of the treatments the patient needs
- Provided patient care, escalating their questions and concerns to the doctor
- Teamwork and collaboration
- Professionalism and strong work ethic
- Consulted with physicians to discuss diagnoses and devise well-coordinated treatment approaches
- Teamwork to improve patient care and make communication more effective.
English Teacher
Worldwide Institute
- Current
- Developed innovative lesson plans to engage students in English language learning
- Assessed student progress and provided feedback to improve performance and establish academic success
- Prepared and implemented lesson plans covering required course topics
- Designed and implemented assessments to measure student progress in English language learning.
Housekeeper
The Bookside Hotel
05.2022 - 09.2022
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Ice Cream Server
Benky's Cream And Sugar
05.2022 - 09.2022
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Assisted in inventory management, reducing waste and optimizing product usage.
- Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
- Identified opportunities for process improvement within the store''s operations, resulting in increased efficiency and productivity.
Technical Support
Acquire
09.2021 - 05.2022
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Organized and detail-oriented with a strong work ethic
- Adaptable and proficient in learning new concepts quickly and efficiently.
Customer Service
Veltrex
01.2019 - 11.2019
- Worked well in a team setting, providing support and guidance.
Education
Medicine -
Universidad Autonoma De Santo Domingo
Distrito Nacional 08.2018 - Current
Nurse Technician -
Instituto Politecnico Angeles Custodios
Distrito Nacional 01.2014 - 06.2018
High Diploma -
Private In English Club
Distrito Nacional 01.2012 - 05.2015
High School Diploma -
English Inmersion Program
Santo Domingo Este 01.2020 - 12.2020
Skills
Executive Leadership Effective
Communicator and Public Speaker
Communications Strategies Leadership and People Development Approachable and Outgoing
Critical thinking and problem solving
Bed making proficiency
Cleaning and organizing abilities
Additional Information
Skilled at working independently and collaboratively in a team environment. Self-motivated, with a strong sense of personal responsibility. Proven ability to learn quickly and adapt to new situations. Worked well in a team setting, providing support and guidance.
Timeline
Housekeeper
The Bookside Hotel
05.2022 - 09.2022
Ice Cream Server
Benky's Cream And Sugar
05.2022 - 09.2022
Technical Support
Acquire
09.2021 - 05.2022
High School Diploma -
English Inmersion Program
01.2020 - 12.2020
Customer Service
Veltrex
01.2019 - 11.2019
Medicine -
Universidad Autonoma De Santo Domingo
08.2018 - Current
Nurse Technician -
Instituto Politecnico Angeles Custodios
01.2014 - 06.2018
High Diploma -
Private In English Club
01.2012 - 05.2015
Specialist-Contact Centers
Dominicana
- Current
English Teacher
Worldwide Institute
- Current