Madelyn Baumgart
Lakeland,FL
Summary
Customer-focused and safety-conscious professional with more than five years of experience in hospitality, education, coaching, and leadership. Strong background in customer service, emergency response, communication, teamwork, mentoring, and maintaining a positive experience in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Server
Fresco’s Southern Kitchen and Bar
Lakeland, FL
10.2025 - 09.2026
- Provided attentive and personalized service; creating a welcoming and professional guest experience
- Communicated effectively with guests and team members while managing multiple priorities in a high-volume environment
- Maintained strong knowledge of menu items, ingredients, and accommodations to be able to provide for any guests questions or special requests calmly and professionally
- Worked closely with kitchen and bar staff to ensure accurate, timely service while maintaining a clean, organized, and safe environment and supporting opening and closing operations
Server & Hostess
Simply Seafood
Lynn Haven, FL
07.2022 - 10.2025
- Provided warm and personalized service to diverse guests in a fast-paced environment
- Welcomed guests, managed seating and reservations, and maintained positive interactions
- Resolved customer concerns and special requests while coordinating with team members for efficient service
- Managed multiple responsibilities while maintaining accuracy, menu knowledge, cleanliness, and safety standards
Paraprofessional
Bay High School
Panama City, FL
09.2021 - 06.2022
- Provided individualized academic and behavioral support to students in a structured educational environment
- Communicated effectively with students, teachers, administrators, and families
- Adapted communication and support strategies to meet individual needs and changing circumstances while maintaining patience and professionalism
- Demonstrated empathy, active listening, and strong interpersonal skills and helped maintain a safe, respectful, and supportive environment
Wrestling Coach
Bay High School
Panama City, FL
09.2021 - 06.2022
- Provided motivation and instruction in technique, conditioning, teamwork, discipline, and performance
- Communicated expectations and instructions clearly in both training and competitive environments
- Adapted coaching approaches to individual strengths and needs
- Collaborated with coaching staff to coordinate practices, competitions, and team activities; prioritizing athlete safety and preparedness
Front of House Team Member
Chick-fil-A
Las Vegas, NV
06.2020 - 02.2021
- Delivered friendly, efficient, and professional customer service in a high-volume environment
- Operated POS systems and accurately processed cash, card, and mobile payments
- Prepared orders according to established standards for quality, accuracy, and speed
- Collaborated with team members and customers to maintain efficient operations
Lifeguard
Wet’n’Wild
Las Vegas, NV
06.2019 - 09.2019
- Monitored pool and waterfront areas to maintain the safety of 100+ patrons per shift
- Maintained constant situational awareness and identified potential safety hazards
- Enforced facility rules and safety regulations to prevent accidents and injuries
- Demonstrated sound judgment in a quick response to emergencies, including water rescues and first-aid situations
Education
College and Career Ready Diploma - undefined
Durango High School
Las Vegas, NV05.2021
Skills
- Customer Experience
- Conflict Resolution
- Hospitality Customer Relations
- Sense of Humor
- Safety & Emergency Response
- Situational Awareness
- Risk Prevention
- Emergency Response
- Communication
- Active Listening
- Interpersonal Skills
- De-escalation
- Clear Instruction
- Team Collaboration Motivation
- Leadership
- Coaching Mentoring
- 5 years of customer-facing experience
- Hospitality and food-service experience
- Safety and emergency-response experience
- Experience working with children and individuals with varying needs
- Leadership and team-supervision experience
- Comfortable working in fast-paced, high-pressure environments
- Strong interpersonal communication and conflict-resolution skills
- Experience living in Middle East and various States
Timeline
Server
Fresco’s Southern Kitchen and Bar
10.2025 - 09.2026
Server & Hostess
Simply Seafood
07.2022 - 10.2025
Paraprofessional
Bay High School
09.2021 - 06.2022
Wrestling Coach
Bay High School
09.2021 - 06.2022
Front of House Team Member
Chick-fil-A
06.2020 - 02.2021
Lifeguard
Wet’n’Wild
06.2019 - 09.2019
College and Career Ready Diploma - undefined
Durango High School