Madelyn Bergin
Appleton,WI
Summary
My name is Madelyn and I attended Appleton North High School. I was also apart of a program that North host’s called FCLA (Fox Cities Leadership Academy). At FCLA, I learned to support other students in learning to work together with one another and our community partners to complete projects and meeting their goals. While also in high school, I was chosen to got to a leadership camp called RYLA (Rotary Youth Leadership Awards) which ed helped me with my leadership, citizenship and personal growth. I was also a captain at UW-Oshkosh while attending there for the club volleyball team.
Overview
6
6
years of professional experience
Work History
Bartender/Server
Olive Garden Restaurant
03.2023 - Current
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Obtained cash bank and stocked service bar to prepare for operation.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Personal Assistant
Landro Reality
06.2021 - 08.2021
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Developed and implemented activities to improve clients' quality of life.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Accomplished project deadlines by assisting with task completion whenever required.
Stylist
Maurices
08.2019 - 06.2021
- Resolved guest complaints about service or style.
- Worked on Number customers daily while maintaining distinguished cleanliness and organization of work areas.
- Collaborated with fellow stylists to create visually appealing store displays that attracted customers and showcased merchandise effectively.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Processed payments, entering sales in register for prompt customer service.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Cashier
Pet Supplies Plus
05.2018 - 11.2018
- Operated cash register to record transactions accurately and efficiently.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Elementary Education
University of Wisconsin - Oshkosh
Oshkosh, WISkills
- Clear and effective communication
- Wine and liquor knowledge
- Highly reliable
- Hospitality service expertise
- Order Management
- Salesmanship
- Fast Learner
- Patience and Tolerance
- Customer Service
- Team player attitude
- Strong multitasking
- Engaging personality
Timeline
Bartender/Server
Olive Garden Restaurant
03.2023 - Current
Personal Assistant
Landro Reality
06.2021 - 08.2021
Stylist
Maurices
08.2019 - 06.2021
Cashier
Pet Supplies Plus
05.2018 - 11.2018
Elementary Education
University of Wisconsin - Oshkosh
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