Madelyn Calluso
Summary
Accomplished funeral director with a comprehensive understanding of anatomy and healthcare practices. Committed to continuous learning, I stay on top of advancements in healthcare and anatomy to deliver exceptional service and uphold the highest standards of care.
Overview
6
6
years of professional experience
Work History
Funeral Home Supervisor
Dean W. Kriner Inc. Funeral Home
Bloomsburg, PA
01.2020 - Current
- Coordinated removals between hospital facilities and an donation centers and the funeral home. Counseled families on the process of organ donation.
- Collaborated with healthcare professionals, such as coroner, medical examiners, and doctors, to ensure accurate documentation and compliance with legal and regulatory requirements.
- Demonstrated expertise in coordinating arrangements, providing support to grieving families, and addressing their concerns with empathy and understanding.
Funeral Director
Dean W. Kriner Inc. Funeral Home
Bloomsburg, PA
06.2018 - Current
- Proficient in anatomy and physiology, gained through practical application in embalming procedures and understanding the body's structure and function
- Continuously updated knowledge of healthcare practices and anatomical advancements through professional development opportunities and continuing education courses.
- Educated families in the processes involved in handling deceased indiviudals , including discussing organ donation options and the effects of various medical conditions on the body.
Office Manager
Geisinger Hospice
Danville, PA
08.2021 - 02.2023
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Proficient in ICD-10
Education
Master of Science - Medical Science & Business
Thomas Jefferson University
Philadelphia, PABachelor of Arts - Sociology
California University of Pennsylvania
California, PAAssociate of Applied Science - Allied Health Sciences
Northampton Community College
Bethlehem, PAHigh School Diploma -
Bloomsburg High School
BloomsburgSkills
- Leadership and Team Management
- Customer Service and Support
- Compliance and Regulatory Knowledge
- Communication and Interpersonal Skills
- Computer and Technologically Saavy
Timeline
Office Manager
Geisinger Hospice
08.2021 - 02.2023
Funeral Home Supervisor
Dean W. Kriner Inc. Funeral Home
01.2020 - Current
Funeral Director
Dean W. Kriner Inc. Funeral Home
06.2018 - Current
Master of Science - Medical Science & Business
Thomas Jefferson University
Bachelor of Arts - Sociology
California University of Pennsylvania
Associate of Applied Science - Allied Health Sciences
Northampton Community College
High School Diploma -
Bloomsburg High School
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