Madelyn Hall
Barboursville,VA
Summary
Hardworking and personable hospitality professional with experience in high-end vineyard service, guest engagement, and team leadership. I love creating memorable experiences for guests, whether through great service, personalized wine recommendations, or making them feel welcome.
Overview
3
3
years of professional experience
Work History
Server
Merrie Mill Farm and Vineyard
Keswick, Virginia
04.2024 - 12.2024
- Provided exceptional hospitality in a high-end vineyard setting, ensuring memorable guest experiences.
- Delivered attentive and efficient service, ensuring a high-end guest experience in a vineyard setting.
- Assisted in training new servers.
- Engaged with guests to enhance their wine-tasting experience, recommending pairings, and educating them on wine selections.
- Established strong bonds with wine club members through personalized interactions.
Operations Manager
MooThru
Charlottesville, Virginia
06.2022 - 03.2024
- Trained and mentored new team members, improving service efficiency and customer satisfaction.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed scheduling strategies to balance employee availability with peak business hours, reducing labor costs.
- Implemented inventory tracking improvements, minimizing waste, and optimizing supply levels.
Physical Therapy Intern
ACAC Physical Therapy
Charlottesville, Virginia
12.2022 - 05.2023
- Developed strong interpersonal and problem-solving skills through hands-on patient care and therapy assistance.
Education
High School Diploma -
Albemarle High School
Charlottesville, VA06-2024
Skills
- Hospitality & Guest Engagement
- Employee training
- Wine club membership sales
- Conflict resolution
- Effective customer upselling
- Multitasking and organization
Affiliations
Special Olympics Volunteer
Charlottesville, Virginia 2017-2018
- Volunteered with Special Olympics, fostering an inclusive and encouraging environment for athletes with intellectual disabilities.
CREW CUTS
Charlottesville, Virginia 08/2021 - 05/2024
- Provided high-quality landscaping services to local residents, ensuring visually appealing outdoor spaces.
Timeline
Server
Merrie Mill Farm and Vineyard
04.2024 - 12.2024
Physical Therapy Intern
ACAC Physical Therapy
12.2022 - 05.2023
Operations Manager
MooThru
06.2022 - 03.2024
High School Diploma -
Albemarle High School
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