Madelyn Janda
Brighton
Summary
Dynamic individual with hands-on experience in the spa atmosphere. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, reliability, creativity, and results-oriented mindset. Committed to making an excellent spa experience for guests,
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Sidecar Slider Bar
02.2021 - Current
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Retail Sales Associate
Bed Bath & Beyond
03.2020 - 09.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
License - Esthetician
Douglas J Aveda
Ann Arbor, MI05-2025
High School Diploma -
Brighton High School
Brighton, MI05-2022
Skills
- Cleanliness and hygiene
- Conflict resolution
- Greeting guests
- Strong multitasking
- Relationship building
- POS system operations
- Teamwork/Solo work
Timeline
Restaurant Hostess
Sidecar Slider Bar
02.2021 - Current
Retail Sales Associate
Bed Bath & Beyond
03.2020 - 09.2022
License - Esthetician
Douglas J Aveda
High School Diploma -
Brighton High School