Madelyn Janssen
Statesville,North Carolina
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fifth Grade Elementary School Teacher
Iredell-Statesville Schools
Statesville, NC
12.2024 - Current
- Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.
- Boosted classroom engagement by utilizing interactive learning tools and group work activities.
- Participated in ongoing professional development opportunities, staying current on educational trends and research findings.
- Developed strong relationships with students and families, building a supportive community within the school setting.
Marketing Assistant
Holland Logistics
Statesville, NC
08.2024 - Current
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
Summer Infant Nanny
The McGrath Family
North Carolina
05.2024 - 08.2024
- Implemented discipline strategies when needed while still being respectful of parents' wishes
- Researched new activities that would be educational and fun for infants
- Created a stimulating, loving and secure environment for infants to grow and develop
- Observed signs of distress or illness in babies promptly reported them to parents
- Assisted with meal preparation, feeding and changing diapers of infants
- Utilized positive reinforcement techniques to encourage good behavior from infants
- Provided nurturing, attentive and safe environment for infants in my care
- Read stories, sang songs and played games to stimulate learning development in infants
- Worked closely with other nannies or caregivers to provide quality childcare services
Barista
Starbucks
Boone, North Carolina
02.2022 - 06.2024
- Trained incoming staff members on proper operation of brewing equipment and drink recipes
- Ensured compliance with local health codes during daily operations within the cafe environment
- Possessed deep understanding of food safety regulations regarding proper storage and sanitation procedures
- Trained new baristas on company processes and product preparation
- Maintained an efficient workflow by restocking supplies as needed throughout the day
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Performed cash handling duties accurately and efficiently to ensure accurate accounting records
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Operated cash registers and handled cash and card transactions
Childcare Provider- Nanny
The Spreitzer Family
North Carolina
09.2016 - 02.2024
- Cared for up multiple children while parents went out
- Helped children with homework by answering questions and assisting with difficult assignments
- Kept children entertained with creative daily activities
- Handled babysitting for regular clients for dates, work obligations, and other needs
- Supervised children on basic outings around neighborhoods and nearby parks
- Assisted in preparing food and serving meals and refreshments to children
- Organized activities such as games, arts and crafts, music, outdoor play
- Created an atmosphere that was stimulating, encouraging, supportive, respectful and fun
- Provided safe and nurturing environment for children of different ages
Summer Camp Counselor
Camp Laurel
Mt Vernon, Maine
05.2022 - 08.2022
- Established positive relationships with campers by providing support and encouragement
- Worked collaboratively with colleagues to create fun-filled experiences for campers
- Demonstrated patience while dealing with challenging behaviors from campers
- Demonstrated excellent communication skills to effectively interact with parents, staff, and campers
- Exhibited leadership qualities during team building exercises and outdoor adventures
- Developed creative strategies to engage reluctant participants in group activities
- Taught essential life skills such as problem-solving, teamwork, and conflict resolution
- Interacted with staff and supervisors to communicate and resolve camper needs and conflicts
Customer Service - Seasonal Help
Target
Holly Springs, US
11.2020 - 01.2021
- Processed refunds and exchanges for guests
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Handled online order pickups, locating items and helping customers move bulky items to vehicles
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Focused on learning new skills and staying updated with industry changes
Barista
Starbucks
Holly Springs, US
05.2018 - 04.2019
- Created warm and welcoming atmosphere by promptly greeting customers and addressing needs
- Helped support team goals by assisting with cleaning tasks, customer needs, and supply replenishment
- Received and processed customer payments
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Operated cash registers and handled cash and card transactions
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Welcomed customers and answered questions regarding menu items and preparation methods
Guest Service
Chick-fil-A
Holly Springs, US
09.2017 - 05.2018
- Maintained customer satisfaction by relaying orders to kitchen staff with high accuracy
- Took orders and processed payments by operating touch screen terminals
- Contributed to positive restaurant reputation by greeting and serving customers with professionalism
- Offered attentive, friendly guest service
- Demonstrated ability to manage a team of guest service representatives, ensuring that customer satisfaction is the top priority
- Collaborated closely with management teams to provide superior guest service levels at all times
- Trained and cross-trained new hires and current employees to deliver outstanding guest service
- Trained new hires in job duties such as cleaning methods, room inspection procedures, and guest service protocols
Education
Associate of Science - Elementary Education
Appalachian State University
Boone, North Carolina12.2024
Concentration/Minor - Media Studies
Appalachian State University
Boone, NC12.2024
Skills
- Excellent Communication
- Teamwork and Collaboration
- Customer Engagement
- Attention to Detail
- Digital Marketing
- Time management abilities
- Time Management
- Creative marketing
- Marketing strategy development
- Social Marketing Knowledge
- Human resources
Certification
- Microsoft and Powerpoint Certified
- Adult & Pediatric AID/CPR/AED Certified
- HubSpot Marketing Content Certification
Awards
Chancellor and Deans List 2020-2024
Timeline
Fifth Grade Elementary School Teacher
Iredell-Statesville Schools
12.2024 - Current
Marketing Assistant
Holland Logistics
08.2024 - Current
Summer Infant Nanny
The McGrath Family
05.2024 - 08.2024
Summer Camp Counselor
Camp Laurel
05.2022 - 08.2022
Barista
Starbucks
02.2022 - 06.2024
Customer Service - Seasonal Help
Target
11.2020 - 01.2021
Barista
Starbucks
05.2018 - 04.2019
Guest Service
Chick-fil-A
09.2017 - 05.2018
Childcare Provider- Nanny
The Spreitzer Family
09.2016 - 02.2024
- Microsoft and Powerpoint Certified
- Adult & Pediatric AID/CPR/AED Certified
- HubSpot Marketing Content Certification
Associate of Science - Elementary Education
Appalachian State University
Concentration/Minor - Media Studies
Appalachian State University