Very interested in furthering my education/training in order to stay current and become more efficient to better service clients
Madelyn Jernigan
Grosse Ile,MI
Summary
OBJECTIVE
Motivated and compassionate candidate seeking an entry-level Medical Assistant position with on-site training, bringing strong communication skills, attention to detail, and a commitment to providing excellent patient care.
Overview
8
8
years of professional experience
Work History
Bartender
River Town Tavern
06.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Upheld strict regulations for safe alcohol service and food safety.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
Restaurant Server
Buffalo Wild Wings
10.2021 - Current
- Stayed up-to-date on menu changes to help customers make food choices.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
Licensed Medical Aesthetician
Downtown Beauty Bar
12.2024 - 10.2025
- Welcomed clients arriving for appointments.
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Advised clients on proper home-care regimens.
- Performed chemical peels
- Eyebrow and eyelash enhancements
- Dermaplaning
- Customized skincare for each client
- Answered phones
- Scheduled appointments
- Updated client charts
- Sterilized equipment for patient treatments.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Educated patients on treatment options.
Server/Bartender/Manager
Mavericks
02.2018 - 10.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Associate of Applied Science - Radiology Technician
Washtenaw Community College
Ann Arbor, MI05-2028
Esthetician License - Esthetics
L'esprit Academy
Canton09-2023
Skills
- Using scheduling software
- Greeting and assessing the needs of clients/patients
- Electronic and paper health records
- Sterilization and infection control
- Patient intake and history collection
- Billing
- Empathy and bedside manner
- Patient communication
Interests
Timeline
Licensed Medical Aesthetician
Downtown Beauty Bar
12.2024 - 10.2025
Bartender
River Town Tavern
06.2023 - Current
Restaurant Server
Buffalo Wild Wings
10.2021 - Current
Server/Bartender/Manager
Mavericks
02.2018 - 10.2021
Associate of Applied Science - Radiology Technician
Washtenaw Community College
Esthetician License - Esthetics
L'esprit Academy