Madelyn Morgan
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously.
Overview
5
5
years of professional experience
Work History
Sales Associate
Cyclebar Livingston
08.2023 - 05.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Lifeguard/Water Aerobics Instructor/Swim Teacher
Hackettstown Community Pool
06.2019 - 08.2023
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Enhanced participant fitness levels by creating and implementing dynamic water aerobics routines.
- Developed customized exercise programs to meet the unique needs of individuals with varying fitness levels and physical abilities.
- Developed tailored lesson plans for various age groups, improving swimming skills and confidence.
- Enhanced swimmer safety by consistently monitoring pool activities and enforcing rules.
Cashier/Cashier Trainer
Shoprite
03.2020 - 10.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Science - Biology (Pre-Dental)
Drew University
Madison, NJ05.2026
Skills
- Goal-Oriented
- Outgoing Personality
- Complex Problem-Solving
- Service-oriented mindset
- Clear and effective communication
- Customer Service
- Highly reliable
- Team player attitude
- Patience and Tolerance
Timeline
Sales Associate
Cyclebar Livingston
08.2023 - 05.2024
Cashier/Cashier Trainer
Shoprite
03.2020 - 10.2021
Lifeguard/Water Aerobics Instructor/Swim Teacher
Hackettstown Community Pool
06.2019 - 08.2023
Bachelor of Science - Biology (Pre-Dental)
Drew University