Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madelyn Olson

Onalaska

Summary

Strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Guest Service Coworker

Kwik Trip
06.2020 - Current
  • Customer Service/Retail
  • Provide fast, friendly, efficient service to customers
  • Handled cash, processed transactions, and restocked merchandise
  • Demonstrated strong communication, multitasking, and teamwork
  • Assist guests with questions and needs in a respectful, timely manner
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Assistant Teacher

First Light Early Learning Center
07.2024 - 01.2025
  • Supported lead teachers in caring for children ages 0-4
  • Assist with feeding, diapering, and maintaining clean and fun environment
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.

Crew Member

McDonald's
06.2019 - 06.2020
  • Fast and friendly customer service in fast-paced environment
  • Work collaboratively with team members
  • Worked front counter, drive-thru and kitchen

Education

Bachelor’s of Science - Nursing

Wisconsin Lutheran College
05.2027

High School Diploma -

Luther High School
05.2023

Skills

  • Vital Sign monitoring
  • Patient bedside manner
  • Assistance with ADLs
  • Compassionate/Patient-Centered Care
  • Teamwork in fast-paced environments
  • Time management and reliability
  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible

Certification

Certified Nursing Assistant

  • Quality CNA Training, LaCrosse, WI
  • Completed: August 2024
  • License #: WI073883701594
  • Expiration Date: 8/31/26


Basic Life Support (BLS)

  • First Aid Plus, Brookfield, WI
  • American Heart Association
  • Completed: February, 2025
  • E-Card code: 255471227603
  • Expiration Date: 02/2027

Timeline

Assistant Teacher

First Light Early Learning Center
07.2024 - 01.2025

Guest Service Coworker

Kwik Trip
06.2020 - Current

Crew Member

McDonald's
06.2019 - 06.2020

Bachelor’s of Science - Nursing

Wisconsin Lutheran College

High School Diploma -

Luther High School

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