Madelyn Rowe
Fort Myers,FL
Summary
Ambitious, highly motivated individual with outstanding customer service skills with a passion for travel looking to embark further in the flight industry. Committed to forging strong customer relationships and ensuring satisfactory problem resolutions while maintaining a safe environment. Readily adapts to surroundings and changes by being a competent and energetic team member in order to contribute to company success.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Republic Airways
Indianapolis, IN
01.2022 - Current
- Ensured safety compliance of the aircraft as well as passenger regulations, policies, procedures; all while by providing comfort.
- Orchestrated communication between the flight deck and cabin crew prior to departure to ensure a flawless operation.
- Served food and beverages to passengers and provided information about inflight services to provide a great flight.
VIP Bottle Service Waitress
The Firestone Skybar and Martini Bar
Fort Myers, FL
09.2021 - 12.2021
- Delivered drinks and bottles for guests with professional service
- Worked in fast-paced environment, handling multiple priorities, and learning new procedures while prioritizing safety of guests
- Maintained customer satisfaction through teamwork and by positively dealing with issues that arose.
Life Insurance Underwriter
American Income
Fort Myers, FL
08.2021 - 12.2021
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
- Responded promptly to customer questions and quickly resolved issues, cultivating strong relationships
- Processed high volume of transactions with consistent accuracy and strong attention to critical details.
Biomedical Technician
Biotest Plasma Center
Gainesville, FL
08.2019 - 12.2019
- Maintained safe work environment and privacy regulations
- Screened and documented sensitive patient information
- Kept medical supplies replenished in various service stations.
Hostess/Waitress
Ginza
Fort Myers, FL
06.2017 - 08.2018
- Delivered genuine hospitality and greeted customers upon arrival
- Supported team consistently; helping with hostess, food delivery and bussing needs
- Checked in with customers periodically to assist with additional needs or requests.
Education
Associate of Arts: General Studies -
Santa Fe College
12.2019
High School Diploma -
Fort Myers High School
05.2018
Associate of Science in Nursing -
Rasmussen University
Skills
- CPR/BLS Certified
- Adaptability and Accuracy
- Strong Communication Skills (Verbal and Written)
- Detail-Oriented
- Time Management
- Customer Service
- Flight Safety
Timeline
Flight Attendant
Republic Airways
01.2022 - Current
VIP Bottle Service Waitress
The Firestone Skybar and Martini Bar
09.2021 - 12.2021
Life Insurance Underwriter
American Income
08.2021 - 12.2021
Biomedical Technician
Biotest Plasma Center
08.2019 - 12.2019
Hostess/Waitress
Ginza
06.2017 - 08.2018
Associate of Arts: General Studies -
Santa Fe College
High School Diploma -
Fort Myers High School
Associate of Science in Nursing -
Rasmussen University