Summary
Overview
Work History
Education
Skills
Timeline
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Madelyn Rowe

Fort Myers,FL

Summary

Ambitious, highly motivated individual with outstanding customer service skills with a passion for travel looking to embark further in the flight industry. Committed to forging strong customer relationships and ensuring satisfactory problem resolutions while maintaining a safe environment. Readily adapts to surroundings and changes by being a competent and energetic team member in order to contribute to company success.

Overview

7
7
years of professional experience

Work History

Flight Attendant

Republic Airways
Indianapolis, IN
01.2022 - Current
  • Ensured safety compliance of the aircraft as well as passenger regulations, policies, procedures; all while by providing comfort.
  • Orchestrated communication between the flight deck and cabin crew prior to departure to ensure a flawless operation.
  • Served food and beverages to passengers and provided information about inflight services to provide a great flight.

VIP Bottle Service Waitress

The Firestone Skybar and Martini Bar
Fort Myers, FL
09.2021 - 12.2021
  • Delivered drinks and bottles for guests with professional service
  • Worked in fast-paced environment, handling multiple priorities, and learning new procedures while prioritizing safety of guests
  • Maintained customer satisfaction through teamwork and by positively dealing with issues that arose.

Life Insurance Underwriter

American Income
Fort Myers, FL
08.2021 - 12.2021
  • Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
  • Responded promptly to customer questions and quickly resolved issues, cultivating strong relationships
  • Processed high volume of transactions with consistent accuracy and strong attention to critical details.

Biomedical Technician

Biotest Plasma Center
Gainesville, FL
08.2019 - 12.2019
  • Maintained safe work environment and privacy regulations
  • Screened and documented sensitive patient information
  • Kept medical supplies replenished in various service stations.

Hostess/Waitress

Ginza
Fort Myers, FL
06.2017 - 08.2018
  • Delivered genuine hospitality and greeted customers upon arrival
  • Supported team consistently; helping with hostess, food delivery and bussing needs
  • Checked in with customers periodically to assist with additional needs or requests.

Education

Associate of Arts: General Studies -

Santa Fe College
12.2019

High School Diploma -

Fort Myers High School
05.2018

Associate of Science in Nursing -

Rasmussen University

Skills

  • CPR/BLS Certified
  • Adaptability and Accuracy
  • Strong Communication Skills (Verbal and Written)
  • Detail-Oriented
  • Time Management
  • Customer Service
  • Flight Safety

Timeline

Flight Attendant

Republic Airways
01.2022 - Current

VIP Bottle Service Waitress

The Firestone Skybar and Martini Bar
09.2021 - 12.2021

Life Insurance Underwriter

American Income
08.2021 - 12.2021

Biomedical Technician

Biotest Plasma Center
08.2019 - 12.2019

Hostess/Waitress

Ginza
06.2017 - 08.2018

Associate of Arts: General Studies -

Santa Fe College

High School Diploma -

Fort Myers High School

Associate of Science in Nursing -

Rasmussen University
Madelyn Rowe