Madelyn Roy
Dillsburg,PA
Summary
- Proven achiever with a strong background in customer service and relations, honed at Mission BBQ as a Great Service Representative. Excelled in maintaining high productivity and quality standards, demonstrating exceptional organizational skills and a commitment to customer satisfaction.
- Skilled in technical support, problem-solving, and public relations, consistently enhancing team efficiency and professionalism acquired through experience in Northern High School's broadcasting studio.
- Hardworking and passionate job seeker with strong leadership and diligency skills eager to secure entry-level radio personality, production assistant, or internship position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
GSR (Great Service Representative)
Mission BBQ
06.2022 - 06.2023
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of the food and services offered at Mission BBQ, ensuring accurate information was relayed to customers at all times.
- Worked overtime whenever needed.
- Happily took orders to do whatever needed to be done such as cleaning, washing dishes, carrying food out to disabled or elderly customers, and so on.
- Assisted at events provided by the company's publicist and aided in PR responsibilities such as writing "thank you" letters to loyal customers and thanking our local veterans as well as those actively serving in the military by providing free meals at our local Navy base.
Education
High School Diploma -
Northern High School
Dillsburg, PA05.2024
Skills
- Customer Service and Customer Relations
- Organization
- Account Management and Updating
- Problem-solving abilities
- Critical thinking
- Sales expertise
- Active listening
- Public speaking confidence
- Strong Interviewing
- Social media proficiency
- News writing expertise
- Teamwork and collaboration
- Writing and editing
- Multimedia production
Accomplishments
- Secured VP of Recruitment position as a member of Harrisburg Girls' Empowerment Club.
- Received the Integrity Award at my school.
- Published articles including interviews and well researched topics maintaining a code of ethics.
- Quickly became my broadcasting teacher's most trusted news anchor and production manager through coaching others and and providing efficiency with any task I was assigned.
Hobbies
- I love to write poems, songs, and short stories as well as writing opinion articles about topics I'm passionate about.
- One of my favorite things to do is create interesting makeup looks to do on me and my friends.
- Traveling to new places and meeting new people is always a very satisfying experience for me.
- I really enjoy playing piano and singing.
Timeline
GSR (Great Service Representative)
Mission BBQ
06.2022 - 06.2023
High School Diploma -
Northern High School
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