JORGE LEPLEY
Palmdale,Ca
Summary
Extremely driven individual with over 10 years of diverse work experience, eager to contribute to company success through hard work, attention to detail and optimal time management skills. Motivated to learn, grow and excel within a company.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Site Manager
Libertana
07.2024 - Current
- Created weekly and monthly reports and presentations for management team.
- Oversaw all daily office operations and equipment maintenance.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Maintained records and logs of work performed and materials and equipment used.
- Interviewed, hired, and trained new workers.
- Resolved issues between employees and customers using company policies.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Case Manager
Valley Oasis
11.2020 - 06.2024
- Worked with diverse and marginalized group of about 25+ participants experiencing many barriers including homelessness, complex trauma, medical, mental health needs and substance abuse.
- Assisted participants with accessing temporary housing and obtaining permanent housing
- Interviewed and evaluated participants to identify social,emotional and economic factors
- Assisted participants with creating budget and instructed on basic life skills to maintain housing
Case Manager
Department Of Social Services (DPSS GAIN)
08.2018 - 11.2020
- Managed caseload of 100+ participants, provided comprehensive, community-based care
- Developed strong connections with patients, their families and peers through effective listening and interpersonal skills.
- Provided diagnostic, preventative and treatment services to assigned participant caseload.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Updated and maintained participant database on consistent basis.
- Assessed clients’ work readiness, made referrals and coached clients on job searches.
- Set goals with clients related to employment and financial planning and worked with them to track progress.
Executive Assistant
Huntington Holdings Inc.
01.2018 - 08.2018
- Managed CEO’s complex and frequently changing travel arrangements and coordinated pre-planning of trips.
- Developed and maintained alert system for upcoming deadlines on incoming requests and events.
- Managed over 50 customer calls per day on behalf of CEO
- Frequently used word processing, spreadsheet, database and presentation software.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Fed Ex Ground Delivery Driver
DCS Enterprises
08.2015 - 01.2018
- Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
- Drove company truck for local and intra-state pick-ups and deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management.
- Followed company’s loading and unloading procedures for hazardous materials.
- Delivered over 100+ items per day, while choosing most time efficient route
- Adapted to weather conditions making changes to delivery routes to maximize efficiency
Sales Consultant
Sprint Corp
02.2012 - 08.2015
- Greeted customers in timely fashion, while quickly determining their needs.
- Responded to all customer inquiries thoroughly and professionally.
- Processed cash and credit payments rapidly and accurately.
- Entered data promptly and efficiently with 100% accuracy rate.
- Recommended new phone accessories and services to customers based on lifestyle choices, resulting in overall increase of sales
- Answered customer questions about product availability and shipment times.
Education
Bachelor of Arts - Business Administration with focus in Marketing
Cal State LA
Los Angeles, CA2018
Associate of Arts - Business Administration
Antelope Valley College
Lancaster, CA2015
Skills
- Fluent in Spanish
- Proficient in Microsoft office word, excel, Powerpoint, Outlook
- Documentation proficiency
- Case management
- Written and verbal communication
- Crisis Intervention
- Solution-based interventions
Certification
- Mandated reporter
- 72 Hr- Domestic Violence and Sexual assault
- CPR/First Aid
- Mental Health First Aid
- Motivational Interviewing
- Harm Reduction
- HMIS
- Trauma Informed Care
- Problem Solving
Timeline
Site Manager
Libertana
07.2024 - Current
Case Manager
Valley Oasis
11.2020 - 06.2024
Case Manager
Department Of Social Services (DPSS GAIN)
08.2018 - 11.2020
Executive Assistant
Huntington Holdings Inc.
01.2018 - 08.2018
Fed Ex Ground Delivery Driver
DCS Enterprises
08.2015 - 01.2018
Sales Consultant
Sprint Corp
02.2012 - 08.2015
Associate of Arts - Business Administration
Antelope Valley College
- Mandated reporter
- 72 Hr- Domestic Violence and Sexual assault
- CPR/First Aid
- Mental Health First Aid
- Motivational Interviewing
- Harm Reduction
- HMIS
- Trauma Informed Care
- Problem Solving
Bachelor of Arts - Business Administration with focus in Marketing
Cal State LA
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