Madelyn Scholpp
Des Plaines,IL
Overview
3
3
years of professional experience
Work History
Receptionist
Body In Balance Chiropractic And Wellness Center
Des Plaines, Illinois
09.2024 - Current
- Greeted customers warmly and directed them to appropriate services.
- Managed phone calls and scheduled appointments efficiently.
- Provided administrative support including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained cleanliness and organization of the reception area.
- Processed patients insurance benefits and verified coverage
- Processed patients payments and handled cash transactions accurately.
- Ensure that patients receive the correct paperwork for their appointments and needs
Customer Service Supervisor
Get Air Trampoline Park
Des Plaines, Illinois
01.2024 - Current
- Supervised daily customer service operations at a family-friendly entertainment center.
- Resolved customer complaints effectively to ensure positive experiences.
- Assisted in creating promotional materials for events and special activities.
- Answered phone calls and responded to questions and concerns.
- Evaluated and authenticated returns, exchanges and voids.
- Assisted customers in hosting children's birthday parties
- Running weekly children's summer camps
- Kept inventory up to date
Receptionist
Life style automotive
Des Plaines, Illinois
06.2023 - 08.2023
- Maintained cleanliness and organization of the shop and waiting room
- Kept record of services and repairs done on customers cars
- Managed phone calls
- Processed customer payments and handled cash transactions accurately.
- Utilized office software for scheduling and record-keeping tasks.
- Updated and recorded customer or client information to maintain accounts.
Timeline
Receptionist
Body In Balance Chiropractic And Wellness Center
09.2024 - Current
Customer Service Supervisor
Get Air Trampoline Park
01.2024 - Current
Receptionist
Life style automotive
06.2023 - 08.2023