Madelyn Smith
Prattville,AL
Summary
Detail-oriented receptionist with strong customer communication skills. Experienced in managing front desk operations and coordinating services to enhance client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
B&S Plumbing
06.2016 - 10.2023
- Managed front desk operations, ensuring seamless communication between clients and service teams.
- Coordinated scheduling for plumbing services, optimizing technician availability and customer satisfaction.
- Handled multi-line phone system, efficiently directing calls to appropriate departments or personnel.
- Processed customer inquiries and service requests, maintaining accurate records in CRM system.
Education
High School Diploma -
Prattville High School
Prattville, AL05-2019
Skills
- CPR training
- BLS certification
- microsoft office
- credit card payment processing
- office experience
- customer communication
- client interaction via phone calls
- payroll
- maintaining customer confidentiality
- problem-solving
- filing
- bookeeping
Certification
CPR
BLS
Languages
English
Full Professional
Timeline
Receptionist
B&S Plumbing
06.2016 - 10.2023
High School Diploma -
Prattville High School