Madelyn Snider

• Made genuine connections with all patrons.
• Knowledgeable about menu items and allergies.
• Shared personal favorite menu items and upsell accordingly.
• Proficient use of POS systems.
• Able to perform opening and closing cleanup responsibilities.
• Learned limited-time menu items and cocktail recipes to promote new items to exceed guests’ expectations by increasing restaurant sales.
• Assisted coworkers in rush-hour periods by taking extra customer orders and bringing out prepared dishes.

Server

• Made genuine connections with all patrons.
• Knowledgeable about menu items and allergies.
• Share personal favorite menu items and upsell accordingly.
• Proficient use of POS systems.
• Able to explain and help customers sign up for our Dine Rewards program and thank guests for their loyalty.
• Able to perform opening and closing cleanup responsibilities.
• Learned limited-time menu items and cocktail recipes to promote new items, and exceeded guests' expectations by increasing restaurant sales.
• Assisted coworkers in rush-hour periods by taking extra customer orders and bringing out prepared dishes.

Certified Server Trainer

• Referred by management, proprietor to obtain a certified training course to properly train new server hires.
• Successfully trained about 15 new hires to properly maintain the Outback's Authentic Service Purpose.

Bartender

• Crafted each signature cocktail to perfection.
• Served customers according to the state/ local guidelines.
• Kept bar area safe, clean, and well-stocked throughout each working shift.

(Part-time), office filing, created customer files, office errands (the bank and post office), made customer file copies.

Seated customers at their appropriate tables, answered phones for customer questions and to-go orders, performed restaurant cleaning, opened doors while greeting customers, scheduled and prepared party rooms, restocked responsible equipment, served customers' food orders at their tables, and reset all tables back to standard.