Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Madelyn Stockel

Bakersfield,CA

Summary

Dynamic and results-driven professional with a strong background in customer service at Panera Bread. Skilled in conflict resolution and client relationship management, I excel at enhancing customer satisfaction and fostering team collaboration. Committed to delivering exceptional experiences while leveraging my expertise in fitness programming and nutritional guidance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Panera Bread
Bakersfield, CA
06.2023 - Current
  • Processed customer transactions using point-of-sale system efficiently
  • Greeted customers and answered any questions they had about the café
  • Handled customer complaints with professionalism and empathy to enhance satisfaction
  • Collaborated with team members to ensure smooth service during peak hours
  • Adept at resolving customer concerns with a positive attitude, supporting team members during peak hours, and ensuring a smooth, pleasant guest experience

Sales Associate

Athleta
Bakersfield, CA
09.2024 - 01.2025
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Suggested additional services or retail items based on the client's needs
  • Upheld Athleta’s mission of fostering a sense of belonging for customers, both in-store, and beyond
  • Assisted customers with product selection and recommendations
  • Engaged with customers to build rapport and improve their overall experience

Sales Associate

Bath & Body Works
Bakersfield, CA
08.2023 - 12.2024
  • Assisted customers with product selection and recommendations
  • Engaged with customers to build rapport and enhance the shopping experience
  • Collaborated with team members to achieve store goals
  • Sold various products by explaining unique features and educating customers on proper application or usage
  • Upsold additional items based on customer interests and needs

Education

Personal Trainer Certification - Personal Trainer

NASM
Online
03-2025

High School Diploma -

Liberty High School
Bakersfield, CA
06-2023

Associate of Science - Nutrition Sciences

Bakersfield College
Bakersfield, CA

Skills

  • Client relationship management
  • Personal training
  • Conflict resolution
  • Customer service
  • Time management
  • Work ethic and integrity
  • Fitness programming
  • Team collaboration
  • Human anatomy expertise
  • Nutritional guidance

Affiliations

  • Fitness
  • Volunteering
  • Social media

Certification

  • CPR certified
  • NASM certified

Timeline

Sales Associate

Athleta
09.2024 - 01.2025

Sales Associate

Bath & Body Works
08.2023 - 12.2024

Cashier

Panera Bread
06.2023 - Current

Personal Trainer Certification - Personal Trainer

NASM

High School Diploma -

Liberty High School

Associate of Science - Nutrition Sciences

Bakersfield College

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