Madelyn Torres
General Manager
Lafayette,IN
Summary
Customer-oriented General Manager with 3 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Panda Express
04.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Assistant Manager
Panda Express
06.2022 - 04.2023
Shift Lead
Panda Express
06.2019 - 06.2022
Counter Helper
Panda Express
08.2017 - 06.2019
Education
Bachelor of Science - Psychology
Indiana State University
Terre Haute, IN05.2026
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Training and coaching
- Time Management
- Staff Management
- Customer Relations
- Training and Development
- Performance Improvement
- Employee Scheduling
- P&L Management
Accomplishments
- Supervised team of 22 staff members.
- Achieved #1 controllable profit of 42% in region through effectively managing P&L.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Servsafe certified
- Servsafe proctor
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsFlexible work hoursQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Languages
English
Timeline
General Manager
Panda Express
04.2023 - Current
Assistant Manager
Panda Express
06.2022 - 04.2023
Shift Lead
Panda Express
06.2019 - 06.2022
Counter Helper
Panda Express
08.2017 - 06.2019
Bachelor of Science - Psychology
Indiana State University
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