Madelyne Magnuson
Gulfport,MS
Summary
Dynamic professional with a proven track record at CSL Plasma, excelling in donor relations and data management. Skilled in technical troubleshooting and effective communication, I successfully enhanced donor engagement and streamlined donation processes. Passionate about fostering positive interactions and ensuring compliance, I thrive in fast-paced environments while maintaining meticulous attention to detail.
Overview
3
3
years of professional experience
Work History
Donor Support Technician
CSL Plasma
Gulfport, MS
10.2024 - Current
- Managed online donation platforms, troubleshooting any technical issues that arose.
- Maintained donor records in accordance with privacy regulations and organizational policies.
- Provided customer service to donors by answering inquiries and resolving issues in a timely manner.
- Coordinated with other departments to ensure timely processing of donations across multiple channels.
- Monitored donor accounts for updates and changes as needed.
- Analyzed trends in giving behavior among different types of donors in order to identify opportunities for improvement.
- Assisted with the donation process, including verifying donor information and confirming donations were received.
- Followed laboratory guidelines for handling biological specimens.
Lead Teacher, Three-Year-Olds Classroom
Bessie's Child Care
Augusta, GA
02.2022 - 05.2024
- Developed engaging lesson plans for three-year-olds to enhance learning experiences.
- Facilitated daily activities promoting social skills and emotional development in children.
- Collaborated with parents to discuss children's progress and address concerns effectively.
- Implemented classroom management strategies to maintain a positive learning environment.
- Coordinated with support staff to ensure smooth operation of classroom activities.
- Monitored children's behavior and provided guidance to encourage positive interactions.
- Organized educational materials and resources for effective lesson implementation.
- Monitored student progress and provided feedback to parents regarding development milestones.
- Organized field trips, special events, and other educational activities for students.
Education
High School Diploma -
Harlem High School
Harlem, GA05-2017
Associate of Arts - Surgical Technology
Mississippi Gulf Coast Community College
Perkinston, MSSkills
- Donation processing
- Donor relations
- Data management
- Customer service
- Technical troubleshooting
- Regulatory compliance
- Problem solving
- Effective communication
- Attention to detail
Affiliations
- Reading
- Exploring
- Surfing
Timeline
Donor Support Technician
CSL Plasma
10.2024 - Current
Lead Teacher, Three-Year-Olds Classroom
Bessie's Child Care
02.2022 - 05.2024
High School Diploma -
Harlem High School
Associate of Arts - Surgical Technology
Mississippi Gulf Coast Community College
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