Summary
Overview
Work History
Education
Skills
Advocate Sherman Hospital Volunteer 2015-2017
Timeline
Generic

Madelyn Hope Jackson

Sleepy Hollow

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible, hard worker ready to learn and contribute to team success.

Overview

7
7
years of professional experience

Work History

Server/Main Bartender

Bleuroot
04.2019 - Current
  • Showcased excellent customer service skills while establishing and maintaining relationships with other employees and guests.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Provided exceptional service to high volume of daily customers.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Dog Daycare Attendant

Pampered Pet Services Resort And Spa
07.2016 - 09.2018
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Cared for pets during owners' absences.
  • Fed animals twice daily and refilled water dish frequently with fresh supply.
  • Noted unusual behavior in logs and contacted owners immediately regarding health-related issues.
  • Disposed of animal waste and droppings and performed animal cleaning tasks when appropriate.
  • Monitored animals during group play sessions for signs of aggressive or fearful behavior.
  • Maintained clean and orderly play yards, kennels, and cages.

Education

Associate of Arts - Surgical Technology

Elgin Community College
Elgin, IL
05.2024

Skills

Goal Setting

Work Planning and Prioritization

Operations Analysis

Process Optimization

Effective Customer Upselling

Dining Customer Service

Price Memorization

Verbal and Written Communication

Service Oriented

Conflict and Compliant Resolution

Problem-Solving

Administrative Tasks

Emergency Situations Management

Advocate Sherman Hospital Volunteer 2015-2017

Disposed of patients' bedding and would refill water supply frequently. Would often restock gloves and other materials needed for the patients via the nurses and doctors. Volunteered on ortho-neuro floor aka the fourth floor.

Timeline

Server/Main Bartender

Bleuroot
04.2019 - Current

Dog Daycare Attendant

Pampered Pet Services Resort And Spa
07.2016 - 09.2018

Associate of Arts - Surgical Technology

Elgin Community College

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Madelyn Hope Jackson