Summary
Overview
Work History
Skills
Timeline
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Madelynn Hatrick

Phoenix,United States

Summary

Dynamic professional with a proven track record at PhoneScore, excelling in streamlining operations and enhancing team collaboration. Skilled in digital media advertising and critical thinking, I successfully managed high-priority projects and improved internal communication, driving departmental growth and aligning with organizational goals. Passionate about fostering positive workplace culture and brand development.

Experienced in overseeing complex administrative functions and ensuring smooth daily operations. Utilizes advanced organizational skills to manage projects and resources effectively. Track record of implementing process improvements and fostering team cohesion. Knowledgeable Lead Administrator with proven background in leading administrative operations and enhancing process efficiencies. Successfully managed diverse teams and implemented strategic initiatives to streamline workflows. Demonstrated proficiency in project coordination and team leadership.

Overview

13
13
years of professional experience

Work History

Lead Administrator

PhoneScore
12.2024 - Current
  • Streamlined office operations by implementing efficient administrative processes and procedures.
  • Promoted a positive workplace culture by organizing team-building activities and fostering open dialogue among employees.
  • Ensured consistent quality in all departmental outputs by implementing rigorous quality assurance processes and procedures.
  • Developed strategic plans to guide departmental growth while aligning with overall organizational goals and objectives.
  • Managed high-priority projects, ensuring timely completion and alignment with company objectives.
  • Improved internal communication by establishing clear channels for information sharing and collaboration.
  • Assisted in recruitment efforts leading to better talent acquisition rates.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Created and managed project plans, timelines and budgets.

Social Media Manager

NetScore
08.2020 - Current
  • Responsible for bringing in sales via outreach, partnership initiatives, and strategic scaling via social channels.
  • Increased customer engagement through social media.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Analyzed and reported social media and online marketing campaign results.
  • Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.

Dental Assistant

Kids To College Pediatric Dentistry
05.2012 - 03.2016
  • Worked with front office team to input patient information and confirm insurance coverage.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Skills

  • Digital Media Advertising
  • Social Media Management
  • Business Development
  • Brand Development and Awareness
  • Critical Thinking
  • Google Apps
  • Google Drive
  • Content Curation
  • Office management
  • Payroll processing
  • Records management
  • Recruitment
  • Proofreading
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Verbal and written communication
  • Client communication
  • Flexible schedule
  • Employee supervision
  • Data entry
  • Scheduling
  • Task delegation
  • Performance monitoring
  • New hire onboarding
  • Workflow optimization
  • Deadline adherence

Timeline

Lead Administrator

PhoneScore
12.2024 - Current

Social Media Manager

NetScore
08.2020 - Current

Dental Assistant

Kids To College Pediatric Dentistry
05.2012 - 03.2016

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