Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madelynn Willoughby

Benton City

Summary

Dynamic barista with leadership experience at Cougar Cave Espresso, skilled in inventory management and customer service. Proven ability to train teams and enhance operational efficiency while maintaining a clean environment. Recognized for crafting unique beverage recipes and fostering a collaborative atmosphere, ensuring exceptional guest experiences.

Overview

10
10
years of professional experience

Work History

Barista

Portofino Island Resort
03.2025 - 06.2025
  • Crafted high-quality espresso beverages and specialty drinks with precision.
  • Provided exceptional customer service, fostering a welcoming atmosphere for guests.
  • Maintained cleanliness and organization of the coffee bar and market floor.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Barista

Barnyard Espresso
02.2023 - 10.2023
  • Prepared and served high-quality coffee/ various beverages following established recipes and standards.
  • Serve drinks within 2 minute requirement to maintain the flow of the drive thru.
  • Thoroughly complete daily tasks assigned per shift; including organizing, deep cleaning and maintaining a clean area.
  • Efficiently complete closing duties including completing check lists, counting cash in register and restocking items used throughout shift.

Barista Supervisor

Cougar Cave Espresso
08.2017 - 04.2023
  • Supervised daily operations, ensuring efficient workflow and high-quality service.
  • Trained and mentored new baristas on beverage preparation and customer service standards.
  • Completed inventory weekly and maintained supply stock.
  • Created new recipes and study cards for new employees.
  • Assisted manager in interview/ hiring process.
  • Covered management responsibilities when required.
  • Maintained a clean and organized environment to meet all health code regulations.

Retail Associate

TJ Maxx
05.2015 - 12.2018
  • Assisted customers with questions, location of items and purchases, enhancing overall shopping experience.
  • Maintained organized merchandise displays to attract customer attention and drive sales.
  • Operated cash register accurately for efficient transaction processing.
  • Collaborated with team members to ensure timely restocking of inventory.
  • Cross trained in several positions: Cashier, Front End Coordinator, Jewelry Counter, Fitting Room, Receiving, Markdown Team.

Education

High School Diploma -

Kiona Benton City High School
Benton City, WA

Skills

  • Inventory/Loss Control
  • Leadership
  • Attention to Detail
  • Customer Service
  • Time Management
  • Conflict Resolution
  • Teamwork and collaboration

Timeline

Barista

Portofino Island Resort
03.2025 - 06.2025

Barista

Barnyard Espresso
02.2023 - 10.2023

Barista Supervisor

Cougar Cave Espresso
08.2017 - 04.2023

Retail Associate

TJ Maxx
05.2015 - 12.2018

High School Diploma -

Kiona Benton City High School

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