Shane Keb
San Francisco,CA
Summary
Proven team leader with a track record of driving sales growth and enhancing retail operations at World Market. Skilled in inventory control and customer service, adept at creating engaging shopping experiences. Excelled in coaching and mentoring staff to exceed performance targets. Efficient in POS systems and vendor management, ensuring operational excellence and profitability.
Overview
3
3
years of professional experience
Work History
Barista
Nordstrom
10.2022 - 12.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Bakery Clerk
Lunardi's Supermarket
09.2022 - 10.2022
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
Sales Associate
World Market
08.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Administrative Assistant
See's Candies
10.2019 - 12.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Conducted regular inventory audits to maintain accuracy in stock counts and prevent discrepancies or product loss.
- Maintained proper documentation for all inbound/outbound shipments adhering to regulatory requirements.
- Streamlined order fulfillment processes by coordinating with sales and customer service teams to ensure accurate and timely delivery of products.
- Checked physical inventory through regular cycle counts and conducted full audits to trace and correct discrepancies.
- Processed required paperwork to expedite handling of shipped and received goods.
Education
None - General
San Francisco State University
San Francisco, CAHigh School - General
Juniper Serra High School
San Mateo, CA06.1993
Skills
- Customer Service
- Strong multi-tasking
- Retail Operations
- Problem-Solving
- Highly motivated
- Friendly and outgoing
- Dependable and reliable
- Sales Growth
- Inventory Control
- Store maintenance
- Coaching and Mentoring
- Accurate money handling
- Visual Merchandising
- Stockroom Management
- Decision-making skill
- Sales Leadership
- Shift Scheduling
- Store Opening and Closing
- Detail Oriented
- Hiring and Training
- POS Systems
- Vendor Management
- Bank and Safe Deposits
- Sales Analysis
- Vendor Collaboration
- Loss Prevention
- Supply Ordering
- Delegating Work
- Team Leadership
Timeline
Barista
Nordstrom
10.2022 - 12.2022
Bakery Clerk
Lunardi's Supermarket
09.2022 - 10.2022
Sales Associate
World Market
08.2022 - 09.2022
Administrative Assistant
See's Candies
10.2019 - 12.2019
None - General
San Francisco State University
High School - General
Juniper Serra High School
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