Madelynn Yakim
Elks Lodge #889
Paw Paw,MI
1
year of professional experience
Dedicated waitress with a track record of enhancing guest experiences through effective teamwork and decision-making. Known for quickly adapting to busy shifts while maintaining service excellence and training new staff on best practices.
Work History
Waitress
8 Months- Delivered exceptional customer service to enhance guest experiences.
- Processed orders efficiently using POS system for accurate billing.
- Maintained cleanliness and organization of dining area to meet health standards.
- Assisted in training new staff on menu items and service protocols.
- Adapted quickly to high-pressure situations during peak hours, ensuring smooth operations.
- Engaged with customers to build rapport and encourage repeat visits.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Bachelor of Science - Aviation
- Completed AP course in World History: Modern, Spanish Language and Culture, English Literature and Composition
- Professional Development: Have 30+ Flight Hours toward Private Pilot License, began Private Pilot License Training
- Andy Cusentino Memorial Scholarship Recipient
- Bronco Excellence Scholarship Recipient
- Bronco Achievement Award Scholarship Recipient
Skills
POS system operation
Customer service
Customer engagement
Strong multitasking
Attention to detail
Team collaboration
Decision-making
Timeline
Waitress
Elks Lodge #889
12.2025 - 08.2026Read More
Western Michigan University
Bachelor of Science from Aviation
Read More