Sunicia Elmore
Ogden,UT
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. I also prioritize maintaining good relationships with all of my customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Zhangs Chinese Kitchen
Ogden, Utah
07.2024 - Current
- Communicated daily specials to customers.
- Took orders for food and drinks and delivered them to guests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted in seating guests at tables or booths.
- Checked back with customers throughout meal service to ensure satisfaction.
- Greeted customers and provided menus.
- Bussed tables as needed during peak hours.
- Answered questions about menu items, ingredients, and pricing.
- Performed basic math calculations when computing bills for customers' meals.
- Replenished beverages when necessary.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
Associate
In-N-Out Burger
Riverdale, UT
04.2022 - 11.2023
- Assisted customers with selecting items and answering questions about products.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Organized backroom areas to maintain a clean and organized work environment.
- Operated equipment such as scanners and scales correctly during checkout process.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Organized store by returning merchandise to proper areas and restocked displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Replenished supplies such as napkins, straws, condiments, trays throughout shift.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
Education
Business -
Ogden-Tech College
Ogden, Utah08.2024
High School Diploma -
Two Rivers High School
Ogden, Utah01.2024
High School -
Ben Lomond High School
Ogden, Utah11.2023
Skills
- Cash Handling
- Program Support
- Workplace Safety
- Decision-Making
- New Hire Training
- POS System Operation
- Attention to Detail
- Computer Skills
- Time Management
- Customer interaction
- Flexible Schedule
- Complex Problem-Solving
- Sales Techniques
- Relationship Building
- Customer Engagement
- Customer Service
- Work Planning and Prioritization
- Process Improvement
- Performance Improvement
- Strategy Development
- Service assistance
- Order Accuracy
- Food Running
- Point of Sale (POS) system operations
- Dining customer service
- Effective customer upselling
- Payment Processing
About Me
I was in the Hope squad all throughout high school. Hope squad is a suicide prevention group. I focus on people's wellbeing. If other people are happy it always makes me happy. I also enjoy spending time with the people I love. I love working out, self care, and seeing improvement in myself. I love working and making money. I am renting my own home at 18 years old. I put a lot of pride into my work.
Personal Information
Title: Student
Languages
- Fluent English
- Some Spanish
References
References available upon request.
Affiliations
- I love learning new skills.
- I enjoy making myself look nice and presentable.
- Art and fashion is also something that I love.
Languages
English
Full Professional
Spanish
Limited
American Sign Language
Limited
Certification
- Food Handlers Permit
References
References available upon request.
Timeline
Waitress
Zhangs Chinese Kitchen
07.2024 - Current
Associate
In-N-Out Burger
04.2022 - 11.2023
Business -
Ogden-Tech College
High School Diploma -
Two Rivers High School
High School -
Ben Lomond High School
- Food Handlers Permit
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