Madeo Garcia
New Caney,Texas
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Trained to work hard at achieving successful work completions. Good background working with customers to get their orders completed on time.
Also have a background of automotive mechanical knowledge.
Overview
37
37
years of professional experience
Work History
Network Center Technician
ATT
Houston, Texas
03.1998 - 09.2021
- Troubleshoot hardware and software to determine and rectify network problems.
- Diagnosed and resolved hardware, software and network problems and instructed central office tech along with field tech to correct defective components.
- Performed necessary maintenance to support network availability.
- Worked with other company vendors to turn up analog circuits and T1 circuits and ethernet circuits for their customers needs.
- Coordinated test and turn up of customer orders from beginning to hand off to customer.
- Yearly evaluations of work performance.
Warehouse Sorter and Package Car Delivery Driver
United Parcel Service, UPS
Houston, Texas
08.1984 - 03.1998
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Fostered positive working relationships with regular customers.
- Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
- Worked in warehouse sorting packages by address and area locations.
- Team leader in warehouse assisted managers with training new employees with work processes.
Education
Associate of Applied Science - Electronics Technology - Computer Hardware Special
North Harris College
Houston, TX05.1995
Skills
- Company Standards
- Switches and Routers
- Network Infrastructure Updates
- Circuit Design
- System Performance
- Hardware and Software Monitoring
- New Installations
- Circuit Diagrams
- Work Orders
- Diagnostic Tools
- Testing Devices
- Customer Satisfaction
Accomplishments
Analog circuit certifications.
T1 circuit certifications.
Ethernet certifications.
Classic car restorations
Many years of classic car restorations from engine rebuilds, suspension, brakes and body work preparation. Excellent knowledge of mechanical systems and troubleshooting failures. Also motorcycle and ATV repairs.
Timeline
Network Center Technician
ATT
03.1998 - 09.2021
Warehouse Sorter and Package Car Delivery Driver
United Parcel Service, UPS
08.1984 - 03.1998
Associate of Applied Science - Electronics Technology - Computer Hardware Special
North Harris College
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