Madhumathi Manjunath
Business Analyst
Edison,NJ
Summary
Experienced Business Analyst with 4+ years of expertise in IT infrastructure, application testing coordination, project management, and operations management. Actively involved in supporting the Windows 11 migration at NYU Langone Health, focusing on application validation, compatibility testing, and rollout coordination. Skill set includes managing client data, facilitating troubleshooting technical issues, and collaborating with cross-functional teams for seamless operations. Proficient in Microsoft Excel, Word, and internal applications. Strong foundation of technical knowledge and commitment to delivering high-quality results.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work History
Business Analyst
NYU Langone Health
New York, New York
08.2023 - Current
- Proactively engage with team leaders and end users to collect detailed information and validation of applications in use across organization
- Document application data, ensuring critical software is identified and assessed for inclusion in Windows 11 migration
- Collaborate with team managers to identify any known compatibility issues or special requirements related to team-specific applications
- Compile and organize collected data into comprehensive reports to support application validation and compatibility testing phases of migration
- Maintain continuous communication with users to ensure timely and accurate data collection, addressing any queries or concerns as they arise
- Leverage user-provided data to assign Windows 11 Virtual Machines (VMs) for application testing, documenting results and identifying compatibility issues
- Track applications that are incompatible with Windows 11, compiling list of machines that should be excluded from upgrade in future project phases
- Regularly follow up with teams to monitor status of excluded applications and ensure vendor approvals are obtained for continued use
- Assist Project Manager in managing device and inventory data for migration process
- Coordinate with users as needed, ensuring smooth communication and addressing any post-upgrade issues
- Document and track any post-upgrade issues, working closely with users and technical team to resolve them
- Assist with Change Requests once issues are resolved to ensure proper documentation and implementation of fixes
Business Operations Analyst
ARMA Solar
Edison, NJ
10.2021 - 06.2022
- Serve as liaison between clients, Inventory team, and accounting to ensure smooth operations
- Maintain detailed client data and specifications for service delivery
- Facilitate scheduling of installation appointments between clients and resource or inventory team
- Coordinate with accounting team to document and process client receipts and transactions
- Applications Used: Microsoft Excel, Microsoft Word
Business Operations Analyst
HCL Capital Market Services - Deutsch Bank
Bangalore, Karnataka
03.2005 - 09.2006
- Collect and review trade details and documents from counterparties, investigating outstanding receipts and payments
- Utilize ISDA conventions to exchange trade calculations with counterparties, ensuring accuracy and compliance
- Collection and exchange of trade documents for further investigation, facilitating communication between Middle office and counterparties
- Handle payments and settlements using SWIFT and appropriate templates, ensuring all supporting documentation is provided for each transaction
- Applications Used: Microsoft Excel, Internal DB Applications
Education
MBA - Finance And Marketing
Bangalore University
Bangalore, India 06.2003 - 03.2005
BBA - Finance and Marketing
Bangalore University
Bangalore, India 06.2000 - 04.2003
Skills
Microsoft Excel
Operational efficiency
Business analysis
Problem-solving
Data collection
Written communication
Time management abilities
Teamwork
Multitasking Abilities
Excellent communication
Project coordination
Task prioritization
Workflow optimization
Self motivation
Timeline
Business Analyst
NYU Langone Health
08.2023 - Current
Business Operations Analyst
ARMA Solar
10.2021 - 06.2022
Business Operations Analyst
HCL Capital Market Services - Deutsch Bank
03.2005 - 09.2006
MBA - Finance And Marketing
Bangalore University
06.2003 - 03.2005
BBA - Finance and Marketing
Bangalore University
06.2000 - 04.2003
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