MADHURI REDDY
Summary
Offering excellent project management, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands. Makes sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr Technical Product Manager
World Fuel Services
Miami, FL
05.2020 - Current
- Spearheaded the ideation, development, and launch of an internal developer portal focused on alleviating infrastructure challenges while maximizing attention on business logic
- Led the creation of golden templates for Infrastructure as Code (IaC) provisioning, enabling rapid infrastructure setup with built-in security protocols, resulting in time savings and enhanced reliability
- Facilitated a seamless onboarding process for developers, allowing them to concentrate solely on business logic by abstracting infrastructure provisioning complexities
- Designed and delivered an intuitive portal interface, consolidating application management and related dependencies for enhanced visibility and control
- Collaborated extensively with cross-functional teams, including engineering, design, and operations, to gather requirements, prioritize features, and deliver continuous value
- Implemented comprehensive metrics and analytics within the portal, providing real-time insights into productivity, security, and application health, empowering data-driven decision-making
- Gathered user feedback through ongoing user testing and feedback loops to iterate and refine the portal's functionality and user experience
- Led a team of 5 devops engineers and 3 QA specialists to develop and implement a robust CI/CD pipeline, resulting in a 34% reduction in deployment time and a 20% increase in release frequency
- Collaborated closely with software architects, developers, and infrastructure teams to define product roadmaps, prioritize features, and ensure timely delivery of software releases
- Implemented a comprehensive monitoring and alerting system, reducing incident response time by 30% and enhancing overall system reliability
Program Manager
World Fuel Services
Houston, TX
09.2018 - 05.2020
- Successfully led the $17M program to close of 24 data centers and facilitated a seamless transition to AWS Cloud, achieving significant cost savings and operational efficiencies
- Collaborated with 20+ cross-functional teams including IT, Operations, Security, and Finance to ensure seamless execution of the migration plan, addressing technical challenges and minimizing disruptions
- Provided regular progress updates to C-suite executives, translating technical details into strategic insights and highlighting achievements, milestones, and potential risks in Steering Committees
- Implemented robust risk management strategies, identifying potential bottlenecks and proactively developing contingency plans, ensuring project timelines and deliverables were consistently met
- Led vendor selection and management, overseeing contracts, negotiations, and vendor performance, which contributed to a smooth transition and minimized operational disruptions
- Achieved a substantial annual cost reduction of $400,000 by successfully migrating from traditional data centers to AWS Cloud infrastructure, optimizing resource utilization and eliminating unnecessary expenditures
- Implemented key performance indicators (KPIs) and performance metrics to track program success, utilizing data-driven insights to adjust strategies and optimize project outcomes
Sr. Business Analyst
USMEDEQUIP
Houston, TX
01.2017 - 06.2018
- Analyzed applications, Business process & core enhancements received from SME translate the same to technical team and Business Users
- Spearheaded software change notification process between development team and training & performance to ensure business user document were published accurately
- Lead and collaborated Quality Assurance team on scenario development
- Collaborated with Marketing and Sales department on estimation of costs, expenses, and revenue on acquired Companies
- Automated all the reports for the Business user’s eliminating about 38% of man hours of manual effort
- Supported and lead Mobile Application development with increased customer adoption by 40%
Sr. Business Analyst
Nationwide Insurance
Columbus, OH
12.2015 - 12.2016
- Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead
- Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system
- Worked on data modeling and produced data mapping and data definition documentation
- Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules
Computer Analyst II Analyst
iGATE Global Solutions
India
05.2013 - 08.2015
- Design the look-n-feel with the navigational flow of the proposed system based on the gathered requirements through mockups, screenshots and wireframes using Word, Paint, PowerPoint and Visio
- Coordinated work plan between project manager and client
- Implemented and managed migration process & developer fixes; retested fixes; scheduled tracked progress for team members of project through completion
Education
Masters -
Computer Science
Skills
- Leadership
- Product Strategy and Roadmap
- AWS Cloud Platform
- Governance & Security
- DevOps
- Power BI
- Agile Development
- A/B and multivariate testing
Certification
- Certified Scrum Product Owner (CSPO)
- AWS Cloud Practitioner
- SCRUM Master Certified (SMC)
- AWS Certified Solutions Architect Associate
Timeline
Sr Technical Product Manager
World Fuel Services
05.2020 - Current
Program Manager
World Fuel Services
09.2018 - 05.2020
Sr. Business Analyst
USMEDEQUIP
01.2017 - 06.2018
Sr. Business Analyst
Nationwide Insurance
12.2015 - 12.2016
Computer Analyst II Analyst
iGATE Global Solutions
05.2013 - 08.2015
Masters -
Computer Science