MADHURI SIDDULAGARI
Atlanta,GA
Summary
Strategic IT and Business Systems Leader with a proven track record of transforming global enterprise operations across lead-to-cash, finance, analytics, and service delivery domains. Expert in optimizing core systems such as Salesforce CPQ, NetSuite ERP, Azure BI, and eCommerce platforms to drive scalability, automation, and customer self-service. Back-Office Product suite leader & adept at building high-performing teams, modernizing infrastructure through cloud adoption, and implementing governance frameworks that improve agility, reduce costs, and accelerate time-to-market.
Overview
16
16
years of professional experience
Work History
Staff Product Manager
Alkami Technologies
12.2024 - Current
- Technologies used: Netsuite ERP, Salesforce Commerce Cloud, HighRadius, Payment Platforms (Stripe, Bluesnap), Salesforce CPQ.
- Overseen entire R&D with IT teams across the company including Sales, resulting in the successful setup of the ERP eco-system strategy.
- Performed end to end systems audit for overall company Order to Bill & Bill to Cash process flows to provide recommendations and strategies to scale the Billing infrastructure.
- Partnered with executive leadership to perform vendor analysis for technology innovation.
- Performed CPQ cleanup and Product usage entry integrations setup technology guidance.
Product Manager
Kaseya
06.2021 - 12.2024
- Technologies used: Netsuite ERP, Salesforce Commerce Cloud, Shopify CMS, Azure, Salesforce CRM, Hubspot, Analytics, Devops, Search & AI integrations, Web APIs & Payment gateways
- Other apps/tools: Jira, Monday.com, Adobe, Constellation, Bamboo HR, ChatGPT, Power BI, HRIS
- Articulated the creation and operation of a new e-commerce platforms and SaaS modules that includes consumer-first API product delivery setups that supports MSPs, MMES, Resellers and Distributors
- Mentored a team of product owners and Business Analysts, fostering a culture of innovation and excellence.
- Handled platform developments and made strategic decisions on trade-offs regarding time, features, resources, and quality to meet business objectives.
- Managed engineering and product design of product platforms, with multiple system integrations to Finance, SalesOps, Collections, Billing, AI and Reporting areas
- Guided product owners of multiple product suites in R&D, marketing and commercialization
Product Manager
Perficient
02.2016 - 07.2021
- Technologies used: Sitecore, Wordpress and Shopify CMS, AWS, ERP tools, Dynamics 365, Salesforce Commerce cloud, Solr & Coveo Search, Adobe DAM and APIs & web designing tools
- Provided strategic guidance & technical leadership in developing web applications for clients domains like retail, healthcare, finance, SaaS and IoT
- Provided UX architecture & guidance managing the complete customer experience for digital apps & domains
- Spearheaded eCommerce platform development and integration products with back-office systems enhancing customer experience and operational scalability.
- Collaborated with cross-functional teams to implement digital strategies, optimize content operations, and led operational training for all Business Systems team leads across the company.
Sr Business Consultant
Tata Consultancy Services (TCS) India
02.2010 - 11.2013
- Technologies used: Salesforce, PowerBI, Cognos BI, JavaScript, ETL tools, SQP, PL SQL, MS Office, Jira, Adobe
- Managed hybrid infrastructure environments, data centers, service desk operations, IT asset management, procurement, and the implementation of security and governance controls.
- Transformed IT operations by establishing governance frameworks, adopting agile project management practices, and leading cloud migration initiatives to boost scalability and resilience.
- Acted as subject matter expert / point of contact for entire technical stack, product road mapping, risk assessments, R & D and KPIs documentation
Education
Master of Business Administration(MBA) -
Skills
- Netsuite ERP, Salesforce CRM, Workato, Bhoomi, CPQ, Power BI, Ateryx, AWS, APIs, Java, Python, Back-office Integrations
- Pricing & Product Rationalization
- KPI tracking
- Product backlog management
- Roadmap development
- Cross functional leadership
- End to end feature delivery
- Organizational development
- Data-driven decision making
- Technology integration
Technical:
Strategic:
Timeline
Staff Product Manager - Alkami Technologies
12.2024 - Current
Product Manager - Kaseya
06.2021 - 12.2024
Product Manager - Perficient
02.2016 - 07.2021
Sr Business Consultant - Tata Consultancy Services (TCS) India
02.2010 - 11.2013
University of Tennessee - Master of Business Administration(MBA),
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