Madi Daily

• Communicate with guests and de-escalate any problematic situations.
• Learned to memorize orders and table numbers.
• Handle high stress situations able to handle and manage all tables, orders, and guests.
• Remain polite even in high stress situations and rude guests.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Communicated with kitchen, managers, other servers and hostess/busser to provide best experience and clear any questions asked.

• Deal with high stress, high pace situations.
• Ask questions and communicate with customers and higher ups about expectations and needs/wants.
• Learned to work with many people and work effectively with a group of people efficiently and effectively.
• Maintained cleanliness and organization of the work area and equipment.
• Assisted in inventory management by restocking ingredients and supplies regularly.

• I learned how to remain organized, focus and remain calm under pressure, and communicate effectively with customers, coworkers, and my higher ups.
• I learned to keep my space cleaned and able to function effectively and efficiently in all scenarios.
• I learned to de-escalate problematic situations and find a solution.