Professional Summary
Overview
Work History
Education
Skills
Clinical Experience
Certification
Timeline

Madi Ward

Quest Diagnostics
Norman,OK
1
Certification
11
years of professional experience
  • Skilled in completing patient assessments including vital signs, physical assessment, and medical histories.
  • Proficient in the use of IV pumps, Bladder scans and electronic health records such as EPIC and Quanum.
  • Preformed procedures such as IV insertion, routine blood glucose monitoring, and blood draws
  • Assisted during wound care and dressing changes

Work History

Phlebotomist II

4 Years 11 Months
Quest Diagnostics | 09.2021 - Current
  • Collected blood samples efficiently while adhering to safety and infection control protocols.
  • Processed and labeled specimens accurately to ensure reliable laboratory results.
  • Assisted in training new staff on phlebotomy techniques and patient interaction best practices.
  • Maintained equipment and supplies, ensuring readiness for daily operations and patient needs.

Phlebotomist

2 Years 5 Months
Norman Regional Hospital | 03.2019 - 08.2021
  • Collected blood samples using venipuncture and capillary methods ensuring patient comfort and safety.
  • Trained new staff on phlebotomy protocols and best practices, fostering a culture of teamwork and collaboration.
  • Maintained equipment cleanliness and functionality, adhering to regulatory standards for infection control and safety.
  • Processed laboratory requisitions, verifying accuracy to maintain data integrity and improve workflow efficiency.

Phlebotomist Group Lead

3 Years 1 Month
CSL Plasma | 01.2016 - 02.2019
  • Implemented quality control measures to improve sample integrity and reduce contamination rates.
  • Oversaw daily operations of blood collection procedures, ensuring adherence to organizational policies and guidelines.
  • Maintained accurate records of donor interactions and procedures in compliance with regulatory standards.
  • Analyzed feedback from donors to identify areas for service enhancement and operational efficiency improvements.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

Education

Associate of Science - Registered Nursing

Oklahoma State University | Oklahoma City, OK | 12-2026

Skills

Direct patient care
Vital signs
Patient evaluation
Documentation and charting
Patient education and counseling
Medication and IV administration
Wound care
Physical assessments
Patient care

Clinical Experience

Spring 2025:

  • Select Medical, OKC, Oklahoma- Long-term, acute care and wound care.
  • Community South- Okc, Oklahoma- Procedure/Outpatient, PACU

Fall 2025:

  • Integris Baptist Medical, Okc, Oklahoma- Labor and Delivery, Postpartum.
  • Integris Baptist Medical, Okc, Oklahoma- Cardiovascular ICU and Cardiovascular Step-down Unit

Spring 2026:

  • Integris Baptist Medical, Okc, Oklahoma- Medical-Surgical Unit, Emergency Department

Fall 2026:

  • Select Medical, Okc, Oklahoma- Critical Care and Emergency Department

Certification

Licensed Practical Nurse- May 2026

BLS- 6/2026- 8/2028

Timeline

Phlebotomist II

Quest Diagnostics
09.2021 - CurrentRead More

Phlebotomist

Norman Regional Hospital
03.2019 - 08.2021Read More

Phlebotomist Group Lead

CSL Plasma
01.2016 - 02.2019Read More

Oklahoma State University

Associate of Science from Registered Nursing
Read More
Madi Ward