Madie Trull
Coker
Summary
Customer service representative and being Clinic Administrator with many years of experience handling coordination of staff, patients and clinic operations. Scheduled appointments, developed work schedules, provided customer service, and interfaced with clinic staff to resolve operational conflicts and achieve continued personal growth for individual medical staff members. Disciplined professional managing clinic operations to facilitate day-to-day and long-term performance targets.
Overview
20
20
years of professional experience
Work History
Clinic Administrator
Millport Family Practice LLC
Millport
09.2013 - 03.2024
- Reviewed patient charts to ensure accuracy of documentation prior to physician review.
- Developed and maintained clinic policies and procedures.
- Maintained patient records in accordance with HIPAA guidelines.
Customer Service Representative
Twin states/ Lamar home health
Vernon
07.2004 - 10.2009
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Certificate -
West, Texas School of Medical Billing Encoding
Dallas, WV05-2011
High School Diploma -
Caledonia High School
Caledonia, MS08-2001
Skills
- Time management
- Team work
- Adaptability
- Communication
- Critical Thinking
References
References available upon request.
Timeline
Clinic Administrator
Millport Family Practice LLC
09.2013 - 03.2024
Customer Service Representative
Twin states/ Lamar home health
07.2004 - 10.2009
Certificate -
West, Texas School of Medical Billing Encoding
High School Diploma -
Caledonia High School