Madilyn Barrera
Corpus Christi,TX
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
Work History
Sales and Service Advisor
Tesla
11.2022 - Current
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Interpreted diagnostic results to provide accurate repair recommendations.
Sales Representative
Coastal LLC
05.2022 - 10.2022
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Stayed up to date on company products and services to support sales objectives.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use.
Scheduling Coordinator
Surgicare of Corpus Christi
12.2021 - 06.2022
- Demonstrated the ability to answer phones, respond to emails, and use all office equipment.
- Communicated with clients and caregivers to inform of schedule changes, cancellations or additions.
- Managed scheduling of procedures, appointments and surgeries for a busy healthcare facility.
- Developed effective scheduling processes to achieve production objectives.
Leasing Consultant
Azali at 7510
07.2021 - 12.2021
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
Sales Associate
Dillard's
10.2020 - 03.2021
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
Associate of Applied Science -
Del Mar College
Diploma -
Calallen High School
05.2020
Skills
- Upbeat and Positive Personality
- Responding to Difficult Customers
- Multitasking and Prioritization
- Customer Data Confidentiality
- Upselling Products and Services
- De-escalation Techniques
Timeline
Sales and Service Advisor
Tesla
11.2022 - Current
Sales Representative
Coastal LLC
05.2022 - 10.2022
Scheduling Coordinator
Surgicare of Corpus Christi
12.2021 - 06.2022
Leasing Consultant
Azali at 7510
07.2021 - 12.2021
Sales Associate
Dillard's
10.2020 - 03.2021
Associate of Applied Science -
Del Mar College
Diploma -
Calallen High School