Madilyn Coon
Maricopa,AZ
Summary
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Peter Piper Pizza Inc
Gilbert, AZ
02.2025 - 06.2025
- Oversaw daily operations, ensuring efficient workflow and high customer satisfaction.
- Trained and mentored staff in service standards and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed promotional strategies, enhancing product visibility and driving sales growth.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Bakery Manager
Safeway
Phoenix, AZ
07.2023 - 12.2024
- Supervised daily operations, ensuring product quality and compliance with safety standards.
- Trained and mentored staff on baking techniques and customer service excellence.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Monitored inventory levels and identified opportunities for cost savings.
- Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
- Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
- Recruited hired, and retained top-quality staff through effective interviewing techniques and ongoing professional development opportunities.
- Coordinated scheduling for team members to maintain optimal staffing levels during peak hours.
Assistant Bakery Manager
Fry's Food Stores
Peoria, AZ
08.2022 - 04.2023
- Trained and mentored staff on baking techniques and customer service excellence.
- Assisted in inventory management, optimizing stock levels for efficient production.
- Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
- Improved communication among team members through regular meetings and open dialogue regarding operations updates or issues requiring attention.
- Participated in regular quality control checks on bakery items, ensuring consistent taste, appearance, and freshness across the board.
Office Assistant
Saguaro Steel Industries
Phoenix, AZ
01.2015 - 01.2020
- Managed executive calendars, scheduling meetings and appointments with attention to detail.
- Implemented office supply inventory management system, reducing waste and ensuring availability of essential tools.
- Trained junior administrative staff on best practices for office procedures and software usage.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
Education
High School Diploma -
Liberty High School
Peoria, AZ05.2018
Skills
- Customer service and engagement
- Problem-solving
- Inventory control
- Team building and leadership
- Staff supervision
- Employee scheduling
- Hiring and training
- Sales expertise
- Quickbooks
- [Software] expertise
- Cash auditing
Certification
- Driver's License January 2016 to Present
- Bartender License January 2024 to January 2027 Title 4 basic liquor law training
- CPR Certification October 2023 to October 2024
Timeline
Assistant Store Manager
Peter Piper Pizza Inc
02.2025 - 06.2025
Bakery Manager
Safeway
07.2023 - 12.2024
Assistant Bakery Manager
Fry's Food Stores
08.2022 - 04.2023
Office Assistant
Saguaro Steel Industries
01.2015 - 01.2020
High School Diploma -
Liberty High School