Madilyn McClelland
Romeo,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Follett's Black and Gold Mine
West Lafayette, IN
10.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Stones Ace of Romeo
Romeo, MI
05.2020 - 08.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Received and displayed product shipments on store retail shelves upon delivery.
- Used technology resources to assist customers in locating and selecting items.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
Romeo High School
Romeo, MI05-2021
Political Science
Purdue University
West Lafayette, INEconomics
Macomb Community College
Warren, MIBiomedical Sciences
Grand Valley State University
Allendale, MISkills
- Upselling
- Inventory Control
- Sales Development
- Payment Processing
- Project Management
- Microsoft Office Programs
- Written and Oral Communication Skills
- Multi-Tasking Strength
Affiliations
- Purdue Computational Social Science Lab- Proficiently manage and organize photo data collected from operational camera systems across Europe. Ensure accurate sorting and categorization of images into gender folders to facilitate efficient retrieval and analysis. Collaborate with teams to enhance operational effectiveness through insightful photo data interpretation.
- Pre-Law Club- Member of the Pre-Law Club, actively participating in discussions, events, and initiatives related to the legal field. Demonstrated commitment to exploring various aspects of law through seminars, workshops, and guest speaker sessions.
- Purdue Quiz Bowl Team- Participant of the Purdue Quiz Bowl team, showcasing adept knowledge in a wide range of subjects through competitive trivia competitions. Demonstrated strategic thinking, quick recall abilities, and effective teamwork during intense quiz sessions.
Timeline
Sales Associate
Follett's Black and Gold Mine
10.2023 - Current
Sales Associate
Stones Ace of Romeo
05.2020 - 08.2023
High School Diploma -
Romeo High School
Political Science
Purdue University
Economics
Macomb Community College
Biomedical Sciences
Grand Valley State University
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