Madilyn Whitehouse
Kent,WA
Summary
Dependable Server successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Server, Host, Expo
Dukes Seafood
08.2021 - Current
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Sales Associate
Cold Stone
05.2020 - 08.2021
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, retuning coin, currency, payment cards, and receipts to customers.
Coach
Freedom Fastpitch
07.2020 - 06.2021
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Utilized positive communication to encourage team and promote integrity and respect.
Education
Real Estate
Rockwell Institute
Online 09.2022
High School Diploma -
Kentwood High School
Covington, WA06.2022
Skills
- Check Payment Processing
- Flexible
- Team Player
- Cash Handling
- High-Volume Dining
- Sales Techniques
- Age Verification
- Conflict and Complaint Resolution
Timeline
Server, Host, Expo
Dukes Seafood
08.2021 - Current
Coach
Freedom Fastpitch
07.2020 - 06.2021
Sales Associate
Cold Stone
05.2020 - 08.2021
Real Estate
Rockwell Institute
High School Diploma -
Kentwood High School
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