Madilyn Winfield
Norman,OK
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Chili's Bar & Grill
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lab Assistant
LMAMR Molecular Anthropology Lab
08.2023 - Current
- Logged samples correctly into computerized tracking system.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Worked closely with lab staff on special projects.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
Barista
A Latte Love Coffee House
01.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Bachelor of Science - Biological Anthropology
University of Oklahoma
Norman, OK05-2026
Skills
- Cash Handling
- Memory retention
- Laboratory techniques
- Sharp critical thinker
Languages
Italian
Limited Working
Timeline
Server
Chili's Bar & Grill
06.2024 - Current
Lab Assistant
LMAMR Molecular Anthropology Lab
08.2023 - Current
Barista
A Latte Love Coffee House
01.2021 - Current
Bachelor of Science - Biological Anthropology
University of Oklahoma
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