Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
ServerServerWork Type
Part TimeLocation Preference
On-SiteLocation: Spring, TX, US
Open to relocation: No
Open To Work
Madilyne Graham
Spring,TX
Work Preference
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Chilis Restaurant. Proven ability to enhance guest experiences through effective communication and upselling techniques, achieving high customer satisfaction. Adept at maintaining cleanliness and adhering to food safety practices while thriving in high-volume environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Chilis Resturant
01.2025 - Current
- Engaged with customers to gather feedback, contributing to improved dining experiences.
- Handled cash transactions accurately, ensuring precise processing of payments and receipts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Server
Bucks Wild
12.2019 - 02.2024
- Provided exceptional customer service in fast-paced dining environment.
- Adapted quickly to menu changes and daily specials, ensuring accurate information for guests.
- Assisted with food preparation and presentation, maintaining high standards of quality.
- Maintained cleanliness of dining area, adhering to health and safety regulations.
- Collaborated with kitchen staff to ensure timely delivery of orders during peak hours.
Education
High School Diploma - Arts
Lone Star College
Houston, TXSkills
- Strong work ethic
- Exceptional customer service
- Memory retention
- Safe food handling
- Cleanliness standards
- Menu memorization
- High volume dining
- Service prioritization
- Sales expertise
- Team collaboration
- Order accuracy
- Supply restocking
- Food safety practices
- Quality control
- Performance improvement
- Table bussing
- Suggestive selling
- Dining area maintenance
- Allergy awareness
- Order management
- Beverage preparation
- Tableside etiquette
- Food sales and promotion
- Guest seating
- Table setting
- Ordering procedures
- Item promotion
- Menu presentation
- Daily specials memorization
Food and beverage pairings
Certification
Food handlers and alcohol certification
Timeline
Server
Chilis Resturant
01.2025 - Current
Server
Bucks Wild
12.2019 - 02.2024
High School Diploma - Arts
Lone Star College