Madilynn Gonzales
Superhaul Inc.
478 W Perry County Road, Perry,AR
1
Certification
9
years of professional experience
Experienced Operations Manager with over 6 years of experience in transportation, logistics, and oversize freight coordination. Skilled in dispatching legal and oversized loads, coordinating schedules, working with customers and carriers, and solving problems in a fast-paced environment. Proven ability to manage multiple loads at once while keeping freight moving safely and on schedule.
Work History
Operations Manager
6 Years 5 Months- Coordinate legal and oversized freight shipments across multiple states.
- Work directly with customers, drivers, pilot cars, and permit agencies to ensure on-time delivery.
- Schedule trucks, drivers, and equipment while balancing customer needs and available resources.
- Prepare freight quotes and negotiate rates.
- Coordinate permits, route planning, escorts, and utility requirements for oversize loads.
- Manage multiple shipments simultaneously while troubleshooting delays and transportation issues.
- Built and maintained strong relationships with customers, carriers, and vendors.
- Ensure compliance with DOT regulations and state requirements.
- Prepare invoices, contracts, and other shipping documentation.
Bank Teller
2 Years 10 Months- Processed deposits, withdrawals, loan payments, and other financial transactions.
- Provided excellent customer service while assisting customers with account details.
- Maintained accurate cash balances and daily records.
- Handled confidential customer information with professionalism and accuracy.
Education
High School Diploma
Skills
Freight Dispatch & Load Coordination
Transportation Logistics
Oversize Load Coordination
Carrier Management
Scheduling & Route Planning
Freight Quoting & Rate Negotiation
Budgeting & Cost Analysis
DOT Compliance & Permit Coordination
Problem Solving & Decision Making
Team Communication
Microsoft Office (Word
Excel
Outlook)
QuickBooks
Certification
- Pilot Escort Vehicle Operator Certification (Evergreen Safety Council)
- Bookkeeping Basics (Intuit/Coursera)
Timeline
Operations Manager
Superhaul Inc.
02.2020 - CurrentRead More
Bank Teller
Petit Jean State Bank
04.2017 - 02.2020Read More
Perryville High School
High School Diploma
Read More