Madilynn Sabic
Salt Lake City,UT
Summary
Highly motivated and self-reliant professional with a proven track record in sales and customer service, consistently exceeding goals and setting company-wide records. Bilingual in English and Spanish, with strong communication skills that enhance customer interactions and team collaboration. First-hand experience driving revenue growth, contributing to opportunities for business expansion, and assisting with the opening of new clinics due to outstanding performance. Skilled at balancing professional responsibilities with ongoing college education, demonstrating exceptional time management, dedication, and adaptability. Committed to delivering outstanding results, fostering positive relationships, and pursuing continuous personal and academic growth.
Overview
2
2
years of professional experience
Work History
Lead Patient Care Coordinator
LaserAway
Salt Lake City, Utah
10.2023 - Current
- Manage daily operations at the Salt Lake City clinic, overseeing staff performance, team morale, and sales strategy.
- Consistently ranked as a top producer in the region by surpassing personal and store-wide sales targets.
- Train and mentor new employees on sales techniques, patient care, and customer service best practices.
- Develop customized treatment plans aligned with patients’ needs, ensuring high-quality client experiences.
- Handle escalated customer concerns with professionalism, and provide solutions to maintain satisfaction and loyalty.
- Coordinate with medical clinicians to maintain inventory, order supplies, and support clinical workflows.
- Utilize advanced Spanish language skills to serve clients, build trust, and expand the clinic's patient base.
Sales Associate
Beaches Tanning Center
Murray, Utah
05.2023 - 09.2023
- Exceeded monthly sales goals through effective upselling of memberships, skincare, and tanning products.
- Delivered personalized customer service, greeting clients, addressing questions, and creating tailored package recommendations.
- Maintained salon cleanliness, and prepared tanning rooms to provide a welcoming and safe environment.
- Processed daily transactions accurately and efficiently.
- Educated clients on proper tanning practices to improve results, and promote safe product use.
Education
Some College (No Degree) -
University of Utah
Salt Lake City, UTSkills
- Sales & Revenue Growth
- Bilingual: Fluent in Spanish (AP Certified)
- Team Leadership & Training
- Patient Care & Treatment Planning
- Customer Service Excellence
- Conflict Resolution & Problem-Solving
- Clinic & Inventory Management
- Communication & Interpersonal Skills
Affiliations
- Softball Captain – Led both high school (Junior & Senior year) and competitive travel team (2020–2025).
- Directed team practices, mentored teammates, and fostered a competitive yet collaborative team culture.
- Balanced full-time academics with competitive athletics while maintaining a 3.9 GPA.
- Provided part-time tutoring in all core subjects during senior year, helping peers improve academically while demonstrating strong knowledge and mentoring skills.
- Volunteer at the Humane Society, assisting with animal care and adoption events; adopted and cared for a rescue dog.
- Current member of Pi Beta Phi at the University of Utah.
Languages
Spanish
Professional
Accomplishments
- University of Utah, Academic Full-Ride Scholarship Recipient
- Westminster College, Dean's Scholarship Recipient
- Herriman High School's Honor Roll, 2017-2023
- Member of NHS, 2017-2023
- Spanish, US History, European History, and Human Geography AP courses.
Timeline
Lead Patient Care Coordinator
LaserAway
10.2023 - Current
Sales Associate
Beaches Tanning Center
05.2023 - 09.2023
Some College (No Degree) -
University of Utah